Fairfield by Marriott Chennai OMR
Fairfield by Marriott Chennai OMR, 169 Rajiv Gandhi Salai, Old, Mahabalipuram Road, Semmancheri, Chennai, Tamil Nadu 600119
Gumo's take
Fairfield by Marriott Chennai OMR is a compact, 4-star hotel known for its strong hospitality and decent breakfast buffet, particularly praised for its restaurant and staff service. While it lacks amenities like a pool or bar, it appeals to business and family travelers seeking a clean, functional stay with good connectivity to nearby attractions like the ISKCON Temple and IT hubs. The hotel is well-regarded for its attentive staff, including individuals like Souvik and Chef Anand, but some guests have noted issues with room size, noise, and inconsistent service.
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Research this stayHow guests rate it
- Location
- 76
- Facilities
- 65
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 68
What guests love
- Highly praised staff service, with multiple reviews highlighting friendly and responsive employees like Souvik, Chef Anand, and Mr. Ajith.
- Complimentary breakfast with a good variety of Indian and continental options, including live counters for dosa and eggs.
- Convenient location near IT hubs, beaches, and attractions like the ISKCON Temple and VGP Universal Kingdom.
Worth knowing
- Rooms are frequently described as small and cramped, with some guests noting poor sound insulation and lingering odors.
- Facility limitations such as no pool, no spa, and a small, outdated fitness center.
- Inconsistent service in dining and room service, with complaints about slow response times and limited food variety in the restaurant.
- Some reports of maintenance issues, including leaking bathrooms, poor water pressure, and unclean linen.
Amenities
- Parking
- Wi-Fi
- Air conditioning
- Airport shuttle
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Cash
- Checks
- Kid-friendly
- No pools
- No hot tub
- Fitness center
- Elliptical machine
- Treadmill
- Free weights
- No spa
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Bar
- Buffet dinner
- Room service
- No breakfast
- Front desk
Common questions
Does the hotel have a restaurant and what are the dining options available?
Yes, the hotel has a restaurant with a complimentary breakfast buffet that includes Indian and continental options like dosa and eggs. It also offers a dinner buffet and 24-hour room service, though some guests have noted inconsistent service and limited variety in the restaurant.
What are the key strengths of the hotel's service and staff?
The hotel is highly praised for its attentive and responsive staff, including individuals like Souvik, Chef Anand, and Mr. Ajith. Multiple reviews highlight the friendly and helpful service, with positive sentiment on service-related topics being significantly higher than negative.
Are there any notable limitations in terms of room size or amenities?
Yes, the rooms are frequently described as small and cramped, with some guests reporting poor sound insulation and lingering odors. The hotel lacks amenities like a pool, spa, and has a small, outdated fitness center.
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