Five Stones Ekkatuthangal Guindy

Five Stones Ekkatuthangal Guindy, 7 & 8, Visalakshi Nagar, Jyothi Nagar, Ekkatuthangal, Chennai, Tamil Nadu 600032

2.7 · 17 reviews analysed
Five Stones Ekkatuthangal Guindy – photo 1

Gumo's take

Five Stones Ekkatuthangal Guindy in Chennai has a poor reputation based on 17 Google reviews, with an aggregate rating of 2.7/5. Guests frequently report issues with cleanliness, malfunctioning air conditioning, and misleading information about amenities such as elevators. The hotel appears to be poorly managed, with unresponsive staff and a lack of basic facilities. Despite one positive review highlighting a peaceful stay, the overwhelming majority of feedback indicates a frustrating and subpar experience, making it unsuitable for travelers seeking comfort or reliability.

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How guests rate it

Location
40
Facilities
30
Staff & Service
20
Room Comfort & Cleanliness
25

What guests love

  • One guest mentioned a peaceful stay, suggesting the hotel may offer a quiet environment for some visitors.

Worth knowing

  • Rooms are reported to be dirty, with strong fungal smells, unclean bedding, and non-functional air conditioning.
  • Staff are described as unresponsive and unhelpful, with poor communication and no resolution of guest concerns.
  • Misleading information about amenities such as elevators and room availability has caused significant inconvenience.
  • Power outages and lack of basic facilities like functioning elevators further degrade the guest experience.

Common questions

Is the hotel clean and well-maintained?

No, guests frequently report issues with cleanliness, including dirty rooms, strong fungal smells, and unclean bedding. The overall maintenance of the hotel appears to be poor.

Does the hotel have functioning air conditioning in the rooms?

No, multiple guests have reported that the air conditioning in the rooms is malfunctioning, contributing to an uncomfortable stay.

Are the hotel staff helpful and responsive?

No, guests have described the staff as unresponsive and unhelpful, with poor communication and no resolution of concerns raised during their stay.

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