Fortel
Fortel, 3, Gandhi Irwin Rd, next to Chennai Metropolitan Development Authority Tower 1, Ansari Estate, Egmore, Chennai, Tamil Nadu 600008
Gumo's take
Fortel in Chennai is a casual hotel known for its convenient location near Egmore Railway Station and Marina Beach, offering free breakfast, Wi-Fi, and a 24-hour front desk. It appeals to business and leisure travelers with its restaurant, bar, and banquet services. While praised for friendly and professional staff, especially individuals like Mr. Jawahar and Ms. Divya, and decent dining options, the hotel faces recurring complaints about room cleanliness, air conditioning, and bathroom conditions. Overall, it provides a mixed experience with notable strengths in service and location but requires maintenance improvements.
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Research this stayHow guests rate it
- Location
- 84
- Facilities
- 68
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 62
What guests love
- Highly praised staff service, with specific mentions of individuals like Mr. Jawahar and Ms. Divya for their professionalism and helpfulness.
- Convenient location near Egmore Railway Station and major attractions like Marina Beach and Government Museum.
- Positive feedback on breakfast and dining options, including a dinner buffet and commendable food quality.
Worth knowing
- Recurring complaints about room cleanliness, including mold, dirty linens, and poor housekeeping.
- Issues with air conditioning and bathroom conditions, including non-functional exhaust fans and poor water quality.
- Maintenance problems such as faulty electrical plug points, non-operational lifts, and pest infestations.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Fitness center (free)
- Treadmill
- Weight machines
- Free weights
- Business center
- Meeting rooms
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Nightclub
- Kid-friendly
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel's breakfast highly rated?
Yes, the breakfast is positively reviewed, with guests praising the breakfast buffet. However, there are some negative comments, so the experience may vary slightly.
What are the common complaints about the hotel's rooms?
Common complaints include issues with room cleanliness, such as mold and dirty linens, as well as problems with air conditioning and bathroom conditions like non-functional exhaust fans and poor water quality.
How is the service at Fortel in Chennai?
The service is highly praised, with specific mentions of staff members like Mr. Jawahar and Ms. Divya for their professionalism and helpfulness. However, there are also some negative service-related comments, indicating occasional inconsistencies.
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