Fortel
Fortel, 3, Gandhi Irwin Rd, next to Chennai Metropolitan Development Authority Tower 1, Ansari Estate, Egmore, Chennai, Tamil Nadu 600008
Gumo's take
Fortel in Chennai is a casual, mid-range hotel known for its convenient location near Egmore Railway Station and Marina Beach, making it ideal for business travelers and tourists. The hotel offers a 24-hour front desk, free breakfast, and a restaurant with a dinner buffet. While guests praise the friendly and helpful staff, particularly individuals like Mr. Jawahar, Mr. Sakthi, and Ms. Divya, and appreciate the cleanliness and service, some reviews highlight issues with room maintenance, bathroom conditions, and outdated facilities. The hotel is best suited for travelers prioritizing location and basic amenities over luxury.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 68
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 62
What guests love
- Friendly and professional staff, with several named employees (e.g., Mr. Jawahar, Ms. Divya, Mr. Sakthi) receiving specific praise for their service.
- Convenient location near Egmore Railway Station and major attractions like Marina Beach and Government Museum.
- Free breakfast with a good variety, and positive feedback on the restaurant and dining experience.
Worth knowing
- Rooms and bathrooms show signs of aging, with recurring complaints about cleanliness, mold, and outdated fixtures.
- Facilities like the gym and Wi-Fi are reported to be subpar or inconsistent in performance.
- Some guests noted poor maintenance of electrical and plumbing systems, including non-functional kettles and water issues.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Fitness center (free)
- Treadmill
- Weight machines
- Free weights
- Business center
- Meeting rooms
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Nightclub
- Kid-friendly
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is breakfast included at Fortel, and what do guests say about it?
Yes, Fortel offers free breakfast with a good variety. Guests have positively reviewed the breakfast buffet, with 80 positive mentions compared to 30 negative ones.
What do guests say about the hotel's staff and service?
Guests have praised the friendly and professional staff, with specific mentions of individuals like Mr. Jawahar, Ms. Divya, and Mr. Sakthi. The service received 173 positive mentions, though there were also 149 negative comments, indicating mixed experiences.
What are the common complaints about the hotel's rooms and bathrooms?
Rooms and bathrooms are reported to show signs of aging, with recurring complaints about cleanliness, mold, and outdated fixtures. The bathroom received 57 negative mentions, making it a notable concern for potential guests.
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