Grand Chennai by GRT Hotels
Grand Chennai by GRT Hotels, 120, Sir Thyagaraya Rd, Drivers Colony, T. Nagar, Chennai, Tamil Nadu 600017
Gumo's take
Grand Chennai by GRT Hotels is a 5-star luxury hotel in T. Nagar, known for its exceptional service, modern amenities, and upscale dining. Guests frequently praise the cleanliness of rooms and the attentiveness of housekeeping staff like Thirumal and Rubel, as well as the warm hospitality of the front desk and concierge teams. The hotel’s breakfast buffet and restaurant offerings, particularly at Bazaar, are highlighted for their variety and quality. While the location is convenient for shopping and cultural landmarks like Marina Beach, some guests have noted issues with room cleanliness and service inconsistencies.
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Research this stayHow guests rate it
- Location
- 87
- Facilities
- 85
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional service from housekeeping and front desk staff, with specific mentions of Thirumal, Rubel, and Angela.
- Highly praised breakfast buffet and restaurant dining, including non-vegetarian options and live seafood counters.
- Convenient location in T. Nagar, close to shopping areas and cultural landmarks like Marina Beach.
Worth knowing
- Occasional reports of poor room cleanliness and musty odors, including issues with mold and mildew in bathrooms.
- Inconsistent service quality, with some guests noting rude or unresponsive staff behavior.
- Noise issues from music events affecting room soundproofing and guest comfort.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Fitness center
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Hair salon
- Doctor on call
- Air conditioning
- Coffee maker
- Minibar
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Game room
- Kid-friendly
- Indoor pool
- Hot tub
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Business center
- Meeting rooms
- English
- French
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
What are the key strengths of Grand Chennai by GRT Hotels?
The hotel is known for exceptional service from housekeeping and front desk staff, including specific mentions of Thirumal, Rubel, and Angela. Guests also highly praise the upscale dining experience, particularly the breakfast buffet and restaurant offerings at Bazaar.
Are there any common concerns or limitations guests have mentioned about the hotel?
Some guests have reported occasional issues with room cleanliness and musty odors, including mold and mildew in bathrooms. There are also reports of inconsistent service quality and noise disturbances from music events affecting room soundproofing.
What amenities are available at Grand Chennai by GRT Hotels?
The hotel offers a range of amenities including 24-hour front desk, free Wi-Fi, a fitness center with treadmill and weight machines, a spa, hair salon, doctor on call, baggage storage, concierge services, and housekeeping with turndown service.
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