Grand Residence
No.85, Grand Residence, 86, Arcot Rd, Karambakkam, Rajeswari Nagar, Porur, Chennai, Tamil Nadu 600116
Gumo's take
Grand Residence in Chennai is a mid-range hotel offering basic amenities such as an outdoor pool, fitness center, and complimentary breakfast. It is best suited for budget-conscious travelers or those prioritizing convenience over luxury. The hotel is praised for its friendly and helpful staff, particularly in the front office and housekeeping, and for its rooftop restaurant with a dinner buffet. However, recurring issues with cleanliness, especially in bathrooms and rooms, and inconsistent service quality are notable concerns. Guests also frequently mention problems with air conditioning and poor maintenance in certain areas.
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Research this stayHow guests rate it
- Location
- 68
- Facilities
- 62
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 58
What guests love
- Friendly and helpful staff, especially in the front office and housekeeping, as noted in multiple positive reviews.
- Complimentary breakfast with a variety of options, including a popular buffet dinner at the rooftop restaurant.
- Well-maintained outdoor pool, which is a rare feature in the area and appreciated by guests.
Worth knowing
- Recurring complaints about cleanliness, particularly in bathrooms and rooms, with many guests reporting unclean or poorly maintained facilities.
- Issues with air conditioning, including units turning off unexpectedly and poor ventilation in some rooms.
- Inconsistent service quality, with some guests reporting rude or unresponsive staff, especially at the front desk.
- Limited and poorly maintained parking space, with some guests forced to park outside in unsafe conditions.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Full-service laundry
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Local shuttle
- Accessible
- Accessible elevator
- Air conditioning
- Refrigerator in some rooms
- Coffee maker in some rooms
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Outdoor pool
- Fitness center (free)
- Treadmill
- Free weights
- Meeting rooms
- English
- Hindi
Common questions
Does the hotel have an outdoor pool, and is it well-maintained?
Yes, Grand Residence has an outdoor pool, and it is noted as one of the few hotels in the area with this feature. Guests have praised it as well-maintained and appreciated it during their stay.
What are the common issues guests have reported with the hotel's cleanliness?
Guests have frequently reported recurring issues with cleanliness, particularly in bathrooms and rooms. Many have mentioned finding facilities unclean or poorly maintained during their stay.
Is the air conditioning in the rooms reliable?
No, the air conditioning has been a common concern for guests. Many have reported that the units turn off unexpectedly or provide poor ventilation in some rooms.
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