Holiday Inn Express Chennai Omr Thoraipakkam, an IHG Hotel
Holiday Inn Express Chennai Omr Thoraipakkam, an IHG Hotel, No 5/395, OMR Service Rd, Nehru Nagar, Okkiyam, Thoraipakkam, Chennai, Tamil Nadu 600097
Gumo's take
Holiday Inn Express Chennai Omr Thoraipakkam is a budget-friendly 3-star hotel catering primarily to business travelers and budget-conscious guests. It offers basic amenities like a 24-hour gym, free breakfast, and Wi-Fi, with a focus on simplicity and value for money. While the staff is generally praised for being helpful and courteous, the hotel faces consistent criticism for cramped rooms, poor bathroom design, and subpar cleanliness. It is best suited for short stays where core functionality and convenience are prioritized over luxury.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 65
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 58
What guests love
- Friendly and helpful staff, with several named employees (e.g., Subir, Bharati Sonar, Rajendra) receiving specific praise for their service.
- 24-hour room service and a restaurant with a dinner buffet, which is rare in the area.
- Free breakfast with a variety of options, including South Indian dishes like idli, which is frequently mentioned positively.
Worth knowing
- Rooms are consistently described as extremely small and cramped, with limited storage and uncomfortable layouts, especially for families or couples.
- Bathroom design is a major issue, with complaints about poor privacy, lack of space, and frequent cleanliness problems.
- Several recurring complaints about poor maintenance, including malfunctioning air conditioning, broken room phones, and unresponsive housekeeping.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Activities for kids
- Fitness center (free)
- Elliptical machine
- Treadmill
- Free weights
- Doctor on call
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Vending machines
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- EV charger
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Refrigerator
- Coffee maker
Common questions
What are the key strengths of the hotel's service and amenities?
The hotel is known for its friendly and helpful staff, with several employees receiving specific praise for their service. It also offers 24-hour room service, a restaurant with a dinner buffet, and a free breakfast that includes South Indian dishes like idli, which is frequently mentioned positively by guests.
What are the main criticisms about the hotel's rooms and bathrooms?
Rooms are consistently described as extremely small and cramped, with limited storage and uncomfortable layouts, especially for families or couples. The bathroom design is also a major issue, with complaints about poor privacy, lack of space, and frequent cleanliness problems.
Does the hotel have a fitness center, and what are the guest reviews about it?
Yes, the hotel has a free fitness center with equipment like an elliptical machine, treadmill, and free weights. Guests have generally positive feedback about the gym, with 20 positive mentions and only 4 negative ones in the sentiment breakdown.
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