Hotel O Purasaiwalkam
Hotel O Purasaiwalkam, 77, Tana St, Purasaiwakkam, Chennai, Tamil Nadu 600007
Gumo's take
Hotel O Purasaiwalkam is a budget-friendly accommodation in a central location near Chennai's main attractions, including Marina Beach and the railway station. While some guests praise its cleanliness, room service, and convenient access to daily amenities, the hotel suffers from significant inconsistencies in service and maintenance. Negative reviews frequently highlight unprofessional and rude front office staff, unclean rooms and bathrooms, and misleading advertising. The property is best suited for budget travelers who prioritize location over luxury and are prepared for potential service issues.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 58
- Staff & Service
- 43
- Room Comfort & Cleanliness
- 52
What guests love
- Convenient location near Chennai railway station and major attractions like Marina Beach and Government Museum
- Some guests report clean and well-maintained rooms and bathrooms, with recent refurbishments noted
- Room service is praised by a few guests for being attentive and helpful
Worth knowing
- Multiple reports of unclean rooms, stained bed linens, and unhygienic bathrooms, with some guests describing strong odors and cockroach sightings
- Front office staff are frequently described as rude, unprofessional, and unhelpful, with several guests citing poor communication and disrespectful behavior
- Inconsistent adherence to booking policies, including extra charges, false availability, and cancellations without explanation
- Some guests report misleading advertising, such as false claims about free parking and Wi-Fi, and a lack of basic amenities like drinking water and crockery
Amenities
- Wi-Fi (free)
- Smoke-free property
- Private bathroom
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Elevator
- Housekeeping
- Parking
- Air conditioning
- Kitchen in some rooms
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reports on cleanliness. While some guests praise clean and well-maintained rooms and bathrooms, others report unclean rooms, stained bed linens, unhygienic bathrooms, strong odors, and even cockroach sightings.
How is the service at the front desk?
Front office service is frequently criticized. Guests describe the staff as unprofessional, rude, and unhelpful, with issues including poor communication and disrespectful behavior.
Is the location convenient for exploring Chennai?
Yes, the hotel is centrally located near Chennai's main attractions, including Marina Beach, the railway station, and the Government Museum, making it convenient for travelers who prioritize accessibility.
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