HOTEL ROYAL PARK - Chennai

HOTEL ROYAL PARK - Chennai, Tamil Nadu Electricity Board Head Office, Link Rd, Anna Salai, Triplicane, Chennai, Tamil Nadu 600002

★ 3.2 · 206 reviews analysed
HOTEL ROYAL PARK - Chennai – photo 1
HOTEL ROYAL PARK - Chennai – photo 2
HOTEL ROYAL PARK - Chennai – photo 3
HOTEL ROYAL PARK - Chennai – photo 4

Gumo's take

Hotel Royal Park in Chennai is a budget-friendly option with a 3.2/5 rating based on 192 reviews. It is known for its 24-hour room service and proximity to public transit and key attractions like Marina Beach and the Government Museum. While some guests praise the cleanliness of rooms and the helpfulness of staff like Abhijith, many others report significant issues with room size, cleanliness, and maintenance, particularly with air conditioning and bathroom hygiene. The hotel is best suited for budget travelers who prioritize location and affordability over luxury or consistent service.

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How guests rate it

Location
58
Facilities
42
Staff & Service
45
Room Comfort & Cleanliness
38

What guests love

  • Proximity to public transit and major attractions like Marina Beach and Government Museum
  • 24-hour room service, a rare feature in the area
  • Some guests report clean rooms and good service from staff like Abhijith

Worth knowing

  • Frequent complaints about unclean rooms, stained bed sheets, and poor bathroom hygiene
  • Air conditioning issues and lack of basic amenities like hot water in many rooms
  • Unprofessional and rude behavior from some staff members, particularly at the front desk
  • Poor location with safety concerns and a lack of nearby amenities

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • Cash
  • Not accessible
  • Accessible elevator
  • Air conditioning
  • Refrigerator in some rooms
  • Coffee maker in some rooms
  • Room service (24 hour)
  • Front desk (24 hour)
  • Baggage storage
  • Currency exchange
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

What are the main issues guests have reported about the hotel's cleanliness and maintenance?

Guests have frequently reported issues with unclean rooms, stained bed sheets, poor bathroom hygiene, and malfunctioning air conditioning. These concerns are reflected in the negative sentiment for cleanliness and air conditioning in reviews.

How is the service at Hotel Royal Park, and are there any specific staff members praised?

Service at the hotel is mixed, with 28 negative and 14 positive sentiments. Some guests have praised staff like Abhijith for being helpful, but others have reported unprofessional and rude behavior, particularly at the front desk.

What are the nearby attractions and transportation options for Hotel Royal Park?

The hotel is close to major attractions like Marina Beach and the Government Museum. It is a 7-minute walk to the nearest public transit and a 6-minute drive to Thousand Lights Mosque, making it convenient for budget travelers prioritizing location.

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