HOTEL ROYAL PARK - Chennai
HOTEL ROYAL PARK - Chennai, Tamil Nadu Electricity Board Head Office, Link Rd, Anna Salai, Triplicane, Chennai, Tamil Nadu 600002
Gumo's take
HOTEL ROYAL PARK - Chennai is a budget-friendly accommodation option in a central location, offering 24-hour room service and rooms with basic amenities like coffee makers and refrigerators. While some guests praise the cleanliness and hospitality of staff like Abhijith, others report significant issues with room cleanliness, broken AC units, and unprofessional behavior from staff. The hotel is near public transit and major landmarks like Marina Beach, but its location is frequently criticized for being unsafe and unappealing at night. It is best suited for budget travelers who prioritize cost over comfort and are willing to tolerate potential service inconsistencies.
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Research this stayHow guests rate it
- Location
- 50
- Facilities
- 42
- Staff & Service
- 45
- Room Comfort & Cleanliness
- 38
What guests love
- Some guests report clean rooms and good hospitality, especially from staff like Abhijith.
- 24-hour room service is a notable feature for convenience.
- Rooms are equipped with coffee makers and refrigerators, which is uncommon for budget hotels.
Worth knowing
- Frequent complaints about unclean rooms, dirty bed linens, and unhygienic bathrooms.
- Multiple reports of broken or non-functional air conditioning units.
- Unprofessional and rude behavior from staff, including poor responsiveness and uncooperative attitudes.
- Poor location with safety concerns, lack of street lighting, and proximity to undesirable surroundings.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Not accessible
- Accessible elevator
- Air conditioning
- Refrigerator in some rooms
- Coffee maker in some rooms
- Room service (24 hour)
- Front desk (24 hour)
- Baggage storage
- Currency exchange
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel clean, and what are the common cleanliness issues reported by guests?
While some guests report clean rooms and good hospitality, there are frequent complaints about unclean rooms, dirty bed linens, and unhygienic bathrooms. Overall, cleanliness has a mixed sentiment with 11 positive and 20 negative reviews.
What are the main concerns regarding the hotel's service quality?
Service quality is a major concern, with 28 negative reviews compared to 14 positive ones. Guests have reported unprofessional and rude behavior from staff, poor responsiveness, and uncooperative attitudes, although some praise hospitality from staff like Abhijith.
Are the air conditioning units in the rooms functional?
There are multiple reports of broken or non-functional air conditioning units in the rooms, with 7 negative reviews specifically mentioning this issue. This is a notable limitation for potential guests.
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