Hotel Southern Comfort

Hotel Southern Comfort, Old Station Road, 5, Grand Southern Trunk Rd, Next to BMW Showroom, Meenambakkam, Chennai, Tamil Nadu 600016

3-star property 3.8 · 4,673 reviews analysed
Hotel Southern Comfort – photo 1
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Gumo's take

Hotel Southern Comfort is a budget-friendly property located near Chennai International Airport, making it a convenient option for travelers with early flights. Despite its proximity to the airport and metro, the hotel struggles with maintenance and cleanliness, with numerous complaints about unhygienic rooms, pests, and poor air conditioning. While a few guests praised the location and food, the majority of reviews highlight significant issues with room quality, service, and overall value for the price. It appears to be a basic, no-frills option that may appeal to short-stay travelers prioritizing location over comfort.

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How guests rate it

Location
82
Facilities
42
Staff & Service
45
Room Comfort & Cleanliness
38

What guests love

  • Convenient location near Chennai International Airport and metro station, with a free airport shuttle available for a fee.
  • Some guests praised the food at the in-house restaurant, particularly the Chettinad-style biryani.

Worth knowing

  • Numerous complaints about poor room hygiene, including cockroaches, bed bugs, and foul odors.
  • Air conditioning issues are frequently reported, with some guests noting that it does not work or is insufficient.
  • Poor service from staff, with many reviews citing unresponsiveness, rudeness, and lack of hospitality.
  • Rooms are often described as outdated, poorly maintained, and lacking in basic amenities like hot water and proper bathroom fixtures.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Fitness center
  • Restaurant
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Kid-friendly
  • Parking
  • Valet parking
  • Airport shuttle (free)
  • Local shuttle
  • Air conditioning
  • Kitchen in some rooms

Common questions

Is Hotel Southern Comfort a good option for travelers with early flights from Chennai International Airport?

Yes, Hotel Southern Comfort is a convenient option for travelers with early flights as it is located just 6 minutes away from Chennai International Airport and offers a free airport shuttle service for a fee.

What are the main concerns guests have about the hotel's cleanliness and maintenance?

Guests have reported significant issues with cleanliness, including unhygienic rooms, pests like cockroaches and bed bugs, and foul odors. Many also noted that the air conditioning is either not working or insufficient, and rooms are often outdated and poorly maintained.

Does the hotel have a restaurant, and what kind of food is available?

Yes, the hotel has an in-house restaurant with a rooftop dinner buffet. Some guests praised the Chettinad-style biryani, though dining experiences have mixed reviews overall.

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