Hyatt Regency Chennai

Hyatt Regency Chennai, 365, Anna Salai, Rostrevor Garden, Teynampet, Chennai, Tamil Nadu 600018

5-star property★ 4.4 · 16,874 reviews analysed
Hyatt Regency Chennai – photo 1
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Gumo's take

Hyatt Regency Chennai is a 5-star hotel known for its modern luxury, spacious and well-maintained rooms, and excellent service. Guests frequently praise the cleanliness, hospitality, and dining options, particularly the variety of biryanis and the breakfast buffet. The hotel is ideal for both business and leisure travelers, with a central location near metro stations and key attractions like Marina Beach and Valluvar Kottam. While some guests have noted minor issues with room layouts and service responsiveness, the overall experience is consistently positive, with many returning for repeat stays.

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How guests rate it

Location
87
Facilities
85
Staff & Service
92
Room Comfort & Cleanliness
88

What guests love

  • Exceptional staff service, with many guests specifically mentioning individuals like Ankita, Vijay, and Manoj for their professionalism and attentiveness.
  • High-quality dining experiences, particularly at Spice Haat and Prego, with guests praising the variety of biryanis and the Italian buffet.
  • Clean and spacious rooms with modern amenities, including recent refurbishments and thoughtful touches like glass water bottles.

Worth knowing

  • Some guests reported issues with room layouts, including poor separation between the bathroom and bedroom and inadequate ventilation.
  • A few reviews mentioned slow room service and delays in check-in and check-out processes.
  • Negative feedback about the parking situation, including poor ventilation in the basement parking and difficulties for large vehicles.
  • A small number of guests noted language barriers with customer-facing staff, who primarily speak Hindi rather than Tamil or English.

Amenities

  • Free Wi-Fi
  • Paid breakfast
  • Free parking
  • Accessible
  • Outdoor pool
  • Air-conditioned
  • Laundry service
  • Business centre
  • Pet-friendly
  • Room service
  • Child friendly
  • Restaurant
  • Kitchens in some rooms
  • Airport shuttle
  • Spa
  • Fitness centre
  • Bar
  • Smoke-free

Common questions

What are the key strengths of Hyatt Regency Chennai?

Hyatt Regency Chennai is known for exceptional staff service, particularly from individuals like Ankita, Vijay, and Manoj. The hotel also offers high-quality dining experiences at Spice Haat and Prego, with guests praising the variety of biryanis and the Italian buffet. The rooms are clean, spacious, and modern, with recent refurbishments and thoughtful amenities like glass water bottles.

What are the main limitations or issues reported by guests?

Some guests have reported issues with room layouts, including poor separation between the bathroom and bedroom and inadequate ventilation. A few reviews also mentioned slow room service and delays in check-in and check-out. Additionally, the parking situation has been criticized for poor ventilation in the basement and difficulties for large vehicles.

What amenities are available at Hyatt Regency Chennai?

The hotel offers a range of amenities including free Wi-Fi, an outdoor pool, a fitness center, a spa, a business center, room service, a restaurant, a bar, and a breakfast buffet. It is also pet-friendly, accessible, and provides an airport shuttle. Some rooms have kitchens, and the hotel has a laundry service and is smoke-free.

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