ibis Chennai City Centre

ibis Chennai City Centre, 690, Anna Salai, Mount Rd, Thousand Lights, Chennai, Tamil Nadu 600006

3-star property★ 4.4 · 18,120 reviews analysed
ibis Chennai City Centre – photo 1
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Gumo's take

The ibis Chennai City Centre is a 3-star hotel with a 4.4/5 Google rating, known for its convenient location in the city center and strong service from its staff. Guests frequently praise the cleanliness of the rooms and the efficiency of the housekeeping team, with several reviews highlighting individuals like Sushmita, Kyum, and Sathiya for their exceptional service. The hotel is particularly popular with business travelers and those visiting the US Consulate, as it is just a 5-minute walk away. While the breakfast buffet and restaurant are appreciated, some guests have noted that the rooms are small and the air conditioning can be unreliable.

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How guests rate it

Location
92
Facilities
72
Staff & Service
89
Room Comfort & Cleanliness
78

What guests love

  • Outstanding service from the housekeeping and front desk staff, with multiple reviews praising individuals like Sushmita, Kyum, and Sathiya for their attentiveness and professionalism.
  • Convenient location near the US Consulate and major city attractions, with a 5-minute walk to Thousand Lights Mosque and easy access to public transport.
  • High-quality breakfast buffet with a variety of options, including live dosa and egg stations, and positive feedback on the food quality and service.

Worth knowing

  • Rooms are frequently described as small and cramped, with some guests noting that the layout and size were not suitable for families or extended stays.
  • Issues with air conditioning, including reports of it being too warm or malfunctioning, which impacted guest comfort.
  • Noise disturbances from construction and jackhammering in the building, which some guests found disruptive to their stay.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Bicycle rental (free)
  • Kid-friendly
  • Parking (free)
  • Self parking (free)
  • Valet parking
  • EV charger
  • Airport shuttle (extra charge)
  • Private car service
  • Car rental onsite
  • Accessible
  • Accessible parking
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Cats allowed
  • Air conditioning
  • Kitchen in some rooms
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is the hotel suitable for business travelers, and how close is it to the US Consulate?

Yes, the hotel is popular with business travelers and is conveniently located just a 5-minute walk from the US Consulate, making it an ideal choice for those with business appointments in the area.

What do guests say about the breakfast and dining options at the hotel?

Guests frequently praise the breakfast buffet, with 1,561 positive mentions, and appreciate the variety, including live dosa and egg stations. The hotel also has a restaurant and bar, with positive feedback on food quality and service.

Are there any common complaints about the rooms or comfort at the hotel?

Yes, some guests have noted that the rooms are small and cramped, and there have been reports of unreliable air conditioning, which can impact comfort during the stay.

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