ibis Chennai City Centre
ibis Chennai City Centre, 690, Anna Salai, Mount Rd, Thousand Lights, Chennai, Tamil Nadu 600006
Gumo's take
The ibis Chennai City Centre is a mid-range hotel known for its strong service and convenient location in the heart of Chennai, particularly near the US Consulate and Thousand Lights Mosque. While the rooms are compact and some amenities are basic, the hotel is praised for its cleanliness, friendly staff, and reliable breakfast buffet. It is especially popular with business travelers and those attending visa appointments due to its proximity to key administrative centers. However, some guests have noted issues with room size, air conditioning, and occasional service inconsistencies.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 68
- Staff & Service
- 86
- Room Comfort & Cleanliness
- 72
What guests love
- Outstanding service from staff, particularly in housekeeping and front desk, with many guests praising specific individuals like Sathiya, Ranju Rani, and Pasupathi for their professionalism and friendliness.
- High-quality breakfast buffet with a variety of options, including live dosa and egg stations, which is a major highlight for many guests.
- Strategic location near the US Consulate, Thousand Lights Metro Station, and other key landmarks, making it ideal for business travelers and visa applicants.
Worth knowing
- Rooms are often described as small and cramped, with some guests noting that the bathrooms are particularly narrow and uncomfortable.
- Air conditioning issues are a recurring complaint, with several reviews mentioning that the AC is either insufficient or difficult to control.
- Some guests have reported problems with noise from construction or nearby areas, affecting the overall tranquility of the stay.
- A few reviews highlight inconsistencies in service, such as delays in check-in, unresponsive staff, and missing amenities like towels or toiletries.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Bicycle rental (free)
- Kid-friendly
- Parking (free)
- Self parking (free)
- Valet parking
- EV charger
- Airport shuttle (extra charge)
- Private car service
- Car rental onsite
- Accessible
- Accessible parking
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Air conditioning
- Kitchen in some rooms
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Doctor on call
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the breakfast buffet at ibis Chennai City Centre highly rated?
Yes, the breakfast buffet is a major highlight, with 1561 positive reviews and many guests praising the variety, including live dosa and egg stations.
What are the common complaints about the rooms at ibis Chennai City Centre?
Rooms are often described as small and cramped, with narrow bathrooms and some guests reporting issues with air conditioning, which has 79 negative reviews in the sentiment breakdown.
How is the service at ibis Chennai City Centre?
The service is highly praised, with 4646 positive reviews, particularly for the professionalism and friendliness of staff in housekeeping and at the front desk.
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