ibis Chennai OMR
ibis Chennai OMR, It Expressway, opp. Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119
Gumo's take
The ibis Chennai OMR is a budget-friendly, 3-star hotel that offers a streamlined and hassle-free stay with a focus on cleanliness, service, and convenience. Guests consistently praise the hotel's friendly and attentive staff, particularly at the front desk and in dining areas, as well as the clean and well-maintained rooms. The streamlined restaurant and 24/7 gym are notable amenities, and the hotel is well-suited for business travelers and solo guests. Despite some minor complaints about room size and occasional service delays, the overall experience is positive, with a high Google rating of 4.6/5 and a strong emphasis on hospitality.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 85
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional staff service, with many guests specifically praising individuals like Akash, Lalitha, and Vishal Das for their professionalism and attentiveness.
- High cleanliness standards, with frequent mentions of spotless rooms and bathrooms, and efficient housekeeping.
- Well-regarded dining options, particularly the breakfast and SpiceIT restaurant, with guests noting the quality and variety of food.
Worth knowing
- Some guests reported that rooms are small and cramped, particularly the bathrooms, which can feel overly confined.
- A few reviews mentioned issues with slow check-in/check-out times and occasional unresponsiveness from the front desk or support staff.
- A few complaints about misleading or inconsistent information, such as pool availability and room decoration arrangements not being honored.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Fitness center (free)
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Vending machines
- Kid-friendly
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Accessible
- Accessible parking
- Accessible elevator
- Pet-friendly (extra charge)
- Dogs allowed
- Air conditioning
- Minibar
Common questions
Is the hotel suitable for business travelers, and what amenities are available for them?
Yes, the hotel is well-suited for business travelers. It offers a business center, meeting rooms, 24-hour front desk, and free Wi-Fi, making it convenient for work-related stays.
What are the dining options available at the hotel, and what do guests say about them?
The hotel has a streamlined restaurant called SpiceIT, which offers a dinner buffet and is praised for the quality and variety of food. Guests also frequently commend the breakfast buffet and the overall dining experience.
How is the service quality at the hotel, and are there any common complaints?
The service quality is highly praised, with 4943 positive mentions of staff service, particularly at the front desk and in dining areas. However, there are some complaints about slow check-in/check-out times and occasional unresponsiveness from support staff.
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