Keys Prima by Lemon Tree Hotels, Katti-Ma, Chennai

11, Keys Prima by Lemon Tree Hotels, Katti-Ma, Chennai, 23, Kalakshetra Rd, Sriram Nagar, Radhakrishnan Nagar, Thiruvanmiyur, Chennai, Tamil Nadu 600041

4.0 · 2,032 reviews analysed
Keys Prima by Lemon Tree Hotels, Katti-Ma, Chennai – photo 1
Keys Prima by Lemon Tree Hotels, Katti-Ma, Chennai – photo 2
Keys Prima by Lemon Tree Hotels, Katti-Ma, Chennai – photo 3
Keys Prima by Lemon Tree Hotels, Katti-Ma, Chennai – photo 4

Gumo's take

Keys Prima by Lemon Tree Hotels, Katti-Ma, Chennai is a contemporary, mid-range hotel offering spacious and clean rooms with basic amenities, suitable for business travelers and families. It is praised for its friendly and attentive staff, particularly in the front office and restaurant, and for its decent dining options with a focus on vegetarian cuisine. While the hotel has a few recurring issues like inconsistent Wi-Fi and minor maintenance problems, it is generally considered a good value for money in the Thiruvanmiyur area.

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How guests rate it

Location
70
Facilities
65
Staff & Service
80
Room Comfort & Cleanliness
72

What guests love

  • Friendly and efficient staff, especially at the front desk and in the restaurant, with several named individuals like Jyoti, Paramesh, and Satish receiving specific praise.
  • Clean and well-maintained rooms with modern amenities such as coffee/tea makers, hair dryers, and good lighting.
  • Decent dining options with a good variety of vegetarian food and a live breakfast counter.

Worth knowing

  • Recurring issues with Wi-Fi connectivity and inconsistent internet service, as noted in multiple reviews.
  • Some maintenance problems like leaking AC units, broken bathroom fixtures, and dated bathrooms.
  • Limited parking and occasional congestion in the gym and common areas.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Fitness center
  • Business center
  • Air conditioning

Common questions

What are the key strengths of Keys Prima by Lemon Tree Hotels?

The hotel is known for its friendly and efficient staff, especially at the front desk and in the restaurant. Guests have specifically praised individuals like Jyoti, Paramesh, and Satish. The rooms are clean and modern, with amenities like coffee/tea makers, hair dryers, and good lighting.

Are there any notable issues with the hotel's services or facilities?

Yes, there are recurring issues with Wi-Fi connectivity and inconsistent internet service. Some guests have also reported maintenance problems such as leaking AC units, broken bathroom fixtures, and dated bathrooms.

What dining options are available at the hotel?

The hotel offers decent dining options with a good variety of vegetarian food and a live breakfast counter. The restaurant is noted for its friendly service and is a highlight for many guests.

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