Maroma Suites

Maroma Suites, 28/1, MGR Salai, Palavakkam, Chennai, Tamil Nadu 600041

3-star property 4.4 · 207 reviews analysed
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Gumo's take

Maroma Suites is a 3-star hotel in Chennai that offers a relaxed, homestay-like experience with a focus on comfort and proximity to the beach. Known for its spacious, well-maintained rooms, friendly service, and proximity to Palavakkam Beach, it appeals to both leisure and business travelers. Guests frequently praise the staff for their helpfulness and the cleanliness of the property, while the on-site restaurant and outdoor pool add to its appeal. However, some guests have noted inconsistencies in room quality and amenities, such as issues with Wi-Fi and breakfast availability.

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How guests rate it

Location
90
Facilities
82
Staff & Service
92
Room Comfort & Cleanliness
88

What guests love

  • Spacious, clean rooms with daily housekeeping and comfortable beds, as noted in multiple 5-star reviews.
  • Friendly and responsive staff, particularly Mr. Kumaran, Mr. Suresh, and Ms. Saranya, who are frequently mentioned for their exceptional service.
  • Proximity to Palavakkam Beach and the East Coast Road, with several nearby dining and shopping options.

Worth knowing

  • Some guests reported inconsistent room quality, including issues with cleanliness, broken fixtures, and lack of privacy (e.g., rooms next to the cafe).
  • Breakfast options and timing were occasionally criticized, with reports of limited availability after 9 AM and burnt dosas.
  • Wi-Fi and in-room amenities were inconsistent, with some guests noting that Wi-Fi was not working or that there was no phone in the room.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Accessible
  • Accessible parking
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Table service
  • Breakfast (free)
  • Beach access
  • Bicycle rental (extra charge)
  • Game room
  • Kid-friendly
  • Activities for kids
  • Pool
  • Outdoor pool
  • Adult-only pool
  • Doctor on call
  • Meeting rooms
  • Air conditioning
  • Refrigerator
  • Coffee maker

Common questions

Is there a restaurant at Maroma Suites, and what are the breakfast options like?

Yes, there is a restaurant on-site at Maroma Suites. While breakfast is praised by many guests, some have noted that options can be limited after 9 AM and that the quality can be inconsistent, with reports of burnt dosas.

How is the service at Maroma Suites, and are the staff members helpful?

The service at Maroma Suites is highly praised, with particular mentions of staff members like Mr. Kumaran, Mr. Suresh, and Ms. Saranya for their friendly and responsive assistance. The hotel also has a 24-hour front desk and concierge service.

Does the hotel have a pool, and is it a unique feature in the area?

Yes, Maroma Suites has an outdoor pool, which is one of the few hotels in the area to offer this amenity. The pool is a notable highlight for guests looking for recreational facilities.

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