Novotel Chennai OMR
Novotel Chennai OMR, It Expressway, opp. Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119
Gumo's take
Novotel Chennai OMR is a modern, 5-star hotel known for its exceptional service, spacious and clean rooms, and a well-maintained breakfast and dining experience. It is particularly praised for its attentive staff, including individuals like Ramesh, Kiran, and Sarita, who are frequently highlighted for their hospitality. The hotel is ideal for both business and leisure travelers, offering amenities like a fitness center, outdoor pool, and kid-friendly activities. While the location is convenient for IT companies and nearby attractions, some guests have noted minor issues with room size and occasional service delays.
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Research this stayHow guests rate it
- Location
- 83
- Facilities
- 88
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional service from staff members like Ramesh, Kiran, and Sarita, who are frequently praised for their attentiveness and hospitality.
- High-quality breakfast and dining experience with a wide variety of options, including international and Indian cuisines.
- Well-maintained facilities, including a clean and spacious outdoor pool and a fully equipped fitness center.
Worth knowing
- Some guests have noted that room sizes are smaller than expected for a 5-star hotel.
- A few reviews mention occasional delays in room service and dining service, particularly during peak hours.
- A few guests reported minor issues with room amenities, such as inconsistent air conditioning and outdated bathroom fixtures.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- Cash
- Bicycle rental (free)
- Tennis
- Game room
- Kid-friendly
- Activities for kids
- Kids' club
- Outdoor pool
- Lifeguard
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Vending machines
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Microwave
- Coffee maker
- Minibar
Common questions
Is the service at Novotel Chennai OMR generally good?
Yes, the service at Novotel Chennai OMR is generally excellent. With 5965 positive mentions and only 236 negative, guests frequently praise the attentive and hospitable staff, including individuals like Ramesh, Kiran, and Sarita.
Does the hotel have a good breakfast option?
Yes, the hotel is known for its high-quality breakfast experience. Guests have praised the breakfast buffet, with 856 positive mentions and only 65 negative, offering a wide variety of international and Indian cuisines.
Are the rooms at Novotel Chennai OMR spacious?
Some guests have noted that the rooms are smaller than expected for a 5-star hotel. While the overall property has positive reviews, the room size has received 177 positive and 62 negative mentions, indicating mixed feedback on this aspect.
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