Novotel Chennai OMR
Novotel Chennai OMR, It Expressway, opp. Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119
Gumo's take
Novotel Chennai OMR is a modern, 5-star hotel known for its excellent service, spacious and clean rooms, and well-maintained facilities like the outdoor pool and fitness center. It is particularly praised for its attentive staff, who are frequently highlighted in reviews for their professionalism and hospitality. The hotel is ideal for both business and leisure travelers, offering a relaxed atmosphere, diverse dining options, and proximity to key attractions like Marina Beach and the ISKCON Temple. Guests especially appreciate the breakfast buffet and the concierge services, which contribute to a comfortable and memorable stay.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 88
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Outstanding staff service, with numerous reviews praising specific employees like Lalitha, Akash, and Ramesh for their professionalism and attentiveness.
- Well-maintained and spacious rooms with positive feedback on cleanliness and comfort, including features like large windows for natural light.
- High-quality breakfast and dining experiences, with guests frequently mentioning the variety and freshness of the buffet.
Worth knowing
- Some guests reported issues with air conditioning performance, particularly with temperature fluctuations affecting sleep.
- A few reviews noted repetitive food options in the buffet, especially Indian dishes, which could become monotonous for extended stays.
- Minor complaints about the pool water clarity and the lack of a dedicated kids' section in the pool.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- Cash
- Bicycle rental (free)
- Tennis
- Game room
- Kid-friendly
- Activities for kids
- Kids' club
- Outdoor pool
- Lifeguard
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Vending machines
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Microwave
- Coffee maker
- Minibar
Common questions
What are the key strengths of Novotel Chennai OMR?
The hotel is known for its outstanding staff service, spacious and clean rooms, and a high-quality breakfast buffet. Guests frequently praise the professionalism of the staff and the variety and freshness of the dining options.
Are there any limitations or common complaints about the hotel?
Some guests have reported issues with the air conditioning's performance and repetitive food options in the buffet, particularly with Indian dishes. There are also minor complaints about the pool water clarity and the lack of a dedicated kids' section in the pool.
What amenities are available for guests at Novotel Chennai OMR?
The hotel offers a range of amenities including a free outdoor pool with a lifeguard, a fitness center with treadmills and weight machines, a business center, meeting rooms, a kids' club, and free Wi-Fi. It also provides bicycle rental and spa services.
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