Palette - Hotel chennai le palace
Palette - Hotel chennai le palace, 5/9, Arcot Rd, Karambakkam, Devi Nagar, Porur, Chennai, Tamil Nadu 600116
Gumo's take
Palette - Hotel Chennai Le Palace is a mid-range hotel in Porur, known for its Avatar-themed restaurant and 24-hour room service. It caters well to families and business travelers with amenities like a pool, gym, and banquet halls. Guests frequently praise the food quality and service, particularly for events and dining. However, some reviews highlight inconsistencies in room quality and service, especially with online booking issues and cleanliness concerns.
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Research this stayHow guests rate it
- Location
- 74
- Facilities
- 76
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 68
What guests love
- Praised for its 24-hour room service and well-maintained banquet halls, especially for events like birthdays and weddings.
- Guests consistently highlight the quality of food, particularly in the Avatar-themed restaurant and buffet.
- The hotel's location near Porur junction and amenities like a swimming pool and game room make it convenient for both leisure and business travelers.
Worth knowing
- Several negative reviews mention poor handling of online bookings, including denied reservations and inconsistent room availability.
- Issues with cleanliness in rooms and bathrooms were reported, including stale water smells and unclean surfaces.
- Mixed feedback on staff responsiveness and language barriers, with some guests noting unhelpful or untrained service.
Amenities
- Wi-Fi
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Car rental onsite
- Local shuttle
- English
- Hindi
- Room service (24 hour)
- Breakfast (free)
- Game room
- Front desk (24 hour)
- Full-service laundry
- Pool
- Fitness center
- Hair salon
- Air conditioning
- Kitchen in some rooms
Common questions
Does the hotel offer 24-hour room service?
Yes, Palette - Hotel Chennai Le Palace is one of the few hotels in the area with 24-hour room service, which is a key feature guests appreciate.
Is the food quality at the hotel good?
Yes, guests frequently praise the food quality, especially at the Avatar-themed restaurant and buffet, with 'Food quality' being mentioned positively 184 times in reviews.
What amenities are available for families?
The hotel is kid-friendly and offers amenities such as a swimming pool, game room, and 24-hour room service, making it convenient for families.
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