Palette - The Slate Hotel Nungambakkam
23, Palette - The Slate Hotel Nungambakkam, 13, Khader Nawaz Khan Rd, Srirampuram, Thousand Lights West, Nungambakkam, Chennai, Greater Chennai, Tamil Nadu 600006
Gumo's take
Palette - The Slate Hotel Nungambakkam is a contemporary hotel in Chennai known for its rooftop bar, cafe, and international restaurant. While it attracts guests for its nightlife and hip atmosphere, the hotel has significant issues with cleanliness, maintenance, and service. Many guests have reported problems with unclean rooms, malfunctioning amenities, and poor customer service, particularly with check-in and room availability. Despite its central location near major attractions like Marina Beach and Government Museum, the hotel's overall experience is inconsistent and often disappointing.
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Research this stayHow guests rate it
- Location
- 68
- Facilities
- 45
- Staff & Service
- 38
- Room Comfort & Cleanliness
- 32
What guests love
- The hotel's rooftop bar and nightlife are praised for their ambiance and appeal to social guests.
- Central location provides easy access to major attractions like Marina Beach and Government Museum.
Worth knowing
- Numerous reports of unclean and poorly maintained rooms, including mold, cockroaches, and torn bed linens.
- Significant issues with service, including denied bookings, poor communication, and unprofessional staff behavior.
- Lack of basic amenities such as hot water, functioning air conditioning, and proper room service.
- Negative sentiment around cleanliness and safety, with complaints about unhygienic conditions and lack of maintenance.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Parking
- Local shuttle
- Restaurant
- Bar
- Room service
- Air conditioning
- Kitchen
Common questions
Is the hotel's rooftop bar and nightlife worth visiting?
Yes, the hotel's rooftop bar and nightlife are highly praised for their ambiance and appeal, with positive mentions from guests. It is a key highlight of the hotel and considered a strong point for social guests.
What are the main issues guests have reported with the hotel's rooms?
Guests have reported significant issues with cleanliness and maintenance in the rooms, including mold, cockroaches, torn bed linens, and malfunctioning amenities like air conditioning and hot water. These problems contribute to a negative overall experience for many visitors.
How is the hotel's location in relation to major attractions?
The hotel is centrally located and offers easy access to major attractions like Marina Beach and Government Museum. It is also just a 5-minute drive from Semmozhi Poonga, making it convenient for exploring the city.
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