Park Plaza Chennai OMR
Park Plaza Chennai OMR, 142, Rajiv Gandhi Salai, Mettukuppam, Thoraipakkam, Chennai, Tamil Nadu 600096
Gumo's take
Park Plaza Chennai OMR is a 5-star hotel that offers modern amenities and a refined atmosphere, particularly appealing to business travelers and families. It is known for its spacious rooms, excellent breakfast buffet, and attentive service, with guests frequently praising the staff's helpfulness and the quality of the food. However, some reviews highlight issues with outdated bathrooms and inconsistent service. The hotel is conveniently located near Chennai's IT corridor and major attractions like Marina Beach and VGP Universal Kingdom.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 70
- Staff & Service
- 80
- Room Comfort & Cleanliness
- 72
What guests love
- Highly praised service and hospitality, with many guests noting the staff's attentiveness and professionalism.
- Excellent breakfast buffet with a wide variety of options, including South Indian and Western dishes.
- Spacious and well-maintained rooms, with many guests highlighting the comfort and cleanliness.
Worth knowing
- Outdated and poorly maintained bathrooms, with complaints about mold, cracks, and poor drainage.
- Inconsistent service quality, with some guests reporting slow or unresponsive staff.
- Issues with air conditioning and Wi-Fi, with reports of malfunctioning units and slow internet speeds.
- Some amenities, such as the pool area and gym, were described as under-maintained or not up to 5-star standards.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Outdoor pool
- Fitness center
- Spa
- Business center
- Meeting rooms
- Air conditioning
- Refrigerator
- Minibar
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Kid-friendly
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Private bathroom
Common questions
What are the key strengths of Park Plaza Chennai OMR?
The hotel is highly praised for its service and hospitality, with guests often noting the staff's attentiveness and professionalism. It also features an excellent breakfast buffet with a wide variety of South Indian and Western dishes, and spacious, well-maintained rooms.
Are there any notable limitations or issues with the hotel?
Some guests have reported outdated and poorly maintained bathrooms with issues like mold and cracks. Additionally, there are occasional reports of inconsistent service quality, slow Wi-Fi, and under-maintained amenities such as the pool and gym.
What dining options are available at the hotel?
The hotel offers a breakfast buffet, 24-hour room service, a restaurant, a bar, and buffet dinner options. Guests have generally praised the dining experience, particularly the breakfast and the elegant restaurant.
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