Park Plaza Chennai OMR
Park Plaza Chennai OMR, 142, Rajiv Gandhi Salai, Mettukuppam, Thoraipakkam, Chennai, Tamil Nadu 600096
Gumo's take
Park Plaza Chennai OMR is a 5-star hotel that offers modern, spacious rooms, a well-regarded breakfast buffet, and a range of amenities including an outdoor pool, fitness center, and spa. It is particularly praised for its attentive service and cleanliness, with many guests highlighting the professionalism of staff such as housekeeping and front desk personnel. While it is a popular choice for business travelers and families, some guests have noted issues with bathroom maintenance and inconsistent service. The hotel is conveniently located near Chennai's IT corridor and major attractions like Marina Beach and VGP Universal Kingdom.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 70
- Staff & Service
- 80
- Room Comfort & Cleanliness
- 72
What guests love
- Highly praised service, with many guests noting the helpful and courteous staff, especially in housekeeping and front desk roles.
- Well-regarded breakfast buffet with a variety of options, including South Indian and international dishes.
- Clean and spacious rooms, with many guests appreciating the comfort and maintenance of the accommodations.
Worth knowing
- Bathroom issues are a recurring concern, with complaints about outdated fixtures, poor drainage, and cleanliness.
- Some guests reported inconsistent service, including slow response times and unavailability of amenities.
- A few reviews mention problems with Wi-Fi speed and air conditioning, affecting the overall comfort for some guests.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Outdoor pool
- Fitness center
- Spa
- Business center
- Meeting rooms
- Air conditioning
- Refrigerator
- Minibar
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Kid-friendly
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Private bathroom
Common questions
What are the key strengths of Park Plaza Chennai OMR?
The hotel is highly praised for its attentive service, particularly from housekeeping and front desk staff, and for its well-regarded breakfast buffet with a variety of South Indian and international options. Guests also appreciate the clean and spacious rooms and the overall professionalism of the staff.
Are there any common issues guests have reported at Park Plaza Chennai OMR?
Yes, some guests have reported issues with bathroom maintenance, including outdated fixtures and poor drainage. Additionally, there have been complaints about inconsistent service, such as slow response times and problems with Wi-Fi speed and air conditioning.
What amenities are available at Park Plaza Chennai OMR?
The hotel offers a range of amenities, including an outdoor pool, fitness center, spa, 24-hour front desk, free Wi-Fi, free parking, room service, and a business center. It also provides kid-friendly facilities, an on-site restaurant and bar, and shuttle services for an extra charge.
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