Pharos Hotels
368R+GR7 Pharos Hotels, 144 & 145, Sterling Rd, Nungambakkam, Chennai, Tamil Nadu 600034
Gumo's take
Pharos Hotels in Chennai is a mid-range property known for its spacious, clean rooms, good dining options, and proximity to key attractions like the US Consulate and Government Museum. It is particularly popular with business travelers and families due to its 24-hour room service and location in a bustling area with nearby restaurants. While the hotel receives praise for its friendly staff and amenities like the pool and spa, recurring issues include inconsistent service, bathroom cleanliness concerns, and noise from the adjacent Hard Rock Cafe. Guests appreciate the value for money and the variety of in-house dining, though some note that breakfast and room service can be inconsistent.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 72
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 78
What guests love
- Spacious, well-maintained rooms with modern amenities and a reputation for cleanliness, as noted in positive reviews and high 'Cleanliness' sentiment.
- Good dining options, including a popular lunch and dinner buffet and a variety of restaurants on-site, with positive feedback on food quality and variety.
- Convenient location in Nungambakkam, close to the US Consulate and major attractions like the Government Museum and Marina Beach.
Worth knowing
- Inconsistent service and staff behavior, with recurring complaints about unresponsiveness, rudeness, and poor coordination across departments.
- Bathroom cleanliness and functionality issues, including poor drainage and unclean conditions, as highlighted in negative reviews and 'Bathroom' sentiment.
- Noise disturbances from the adjacent Hard Rock Cafe and nightclub, affecting guest comfort, especially in rooms near the venue.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Doctor on call
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Vending machines
- Nightclub
- Boutique shopping
- Kid-friendly
- Outdoor pool
- Adult-only pool
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
Common questions
Is the hotel's service reliable, and what do guests commonly say about it?
Guests have mixed experiences with the hotel's service. While many praise the friendly staff, there are recurring complaints about inconsistent service, unresponsiveness, and poor coordination across departments.
What dining options are available at Pharos Hotels?
Pharos Hotels offers good dining options, including a popular lunch and dinner buffet, as well as a variety of on-site restaurants. Guests often highlight the food quality and variety, though some note inconsistencies in breakfast and room service.
How is the cleanliness of the hotel, especially the bathrooms?
The hotel is generally praised for its cleanliness, with spacious and well-maintained rooms. However, some guests have reported issues with bathroom cleanliness, including poor drainage and unclean conditions.
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