Royal Regency Lifotel by Crossway
Royal Regency Lifotel by Crossway, 26 & 27, Poonamallee High Rd, Adikesavarpuram, Periyamet, Chennai, Tamil Nadu 600003
Gumo's take
Royal Regency Lifotel by Crossway is a mid-range hotel in Chennai, known for its convenient location near Chennai Central and Egmore railway stations, as well as its straightforward amenities like breakfast, Wi-Fi, and a restaurant. While some guests praise the spacious rooms, cleanliness, and friendly staff, others report recurring issues with cockroach infestations, poor hygiene, and inconsistent service. The hotel is best suited for budget-conscious travelers or business guests who prioritize location over luxury, though its mixed reviews suggest it may not consistently deliver a premium experience.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 58
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 52
What guests love
- Convenient location near Chennai Central and Egmore railway stations, with easy access to metro and bus services.
- Some guests report spacious, clean rooms and attentive staff, particularly in housekeeping and front desk roles.
- Positive mentions of food quality and restaurant service, with some guests praising the breakfast and menu variety.
Worth knowing
- Recurring complaints about cockroach infestations and poor hygiene in rooms and bathrooms.
- Inconsistent and sometimes rude service from staff, particularly in the restaurant and front desk areas.
- Issues with maintenance, including malfunctioning AC, poor ventilation, and noisy environments due to renovation or nearby activity.
- Limited food variety and occasional discrepancies in pricing, with some guests noting overcharging for menu items.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Kid-friendly
- Parking (free)
- Transfer
- Local shuttle
- Business center
- Meeting rooms
- Air conditioning
- Coffee maker
- Minibar in some rooms
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Doctor on call
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel located near public transportation?
Yes, the hotel is conveniently located with an 8-minute walk to the Ripon Building and a 9-minute walk to the nearest public transit, making it easy to access local transportation.
What are the common guest complaints about the hotel?
Common complaints include cockroach infestations, poor hygiene in rooms and bathrooms, inconsistent service from staff, and issues with maintenance such as malfunctioning air conditioning and poor ventilation.
Does the hotel offer free breakfast?
Yes, the hotel offers a free breakfast buffet, and guests have frequently praised the quality and variety of the breakfast options.
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