ROYAL RESIDENCY

ROYAL RESIDENCY, S.V, 19/6, S. V. Chidambaram Rd, West Jafferkhanpet, Chennai, Tamil Nadu 600083

4.0 · 721 reviews analysed
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Gumo's take

ROYAL RESIDENCY is a budget-friendly hotel in Chennai offering clean, no-frills rooms with amenities like air conditioning and free Wi-Fi. It is best suited for travelers seeking affordable accommodation with basic comforts, particularly business travelers or families on a tight budget. While the hotel is praised for its cleanliness and helpful staff, its location in a less convenient area and recurring complaints about unprofessional management and parking limitations may affect guest satisfaction.

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How guests rate it

Location
58
Facilities
68
Staff & Service
65
Room Comfort & Cleanliness
72

What guests love

  • Clean and well-maintained rooms with air conditioning and basic in-room amenities like toiletries and water bottles.
  • Friendly and helpful staff, with several guests noting prompt and courteous service.
  • Budget-friendly pricing with good value for money, especially for short stays.

Worth knowing

  • Unprofessional management behavior, including rude receptionists and booking issues, as noted in multiple negative reviews.
  • Limited parking availability, with complaints about lack of space and poor enforcement of parking claims.
  • Location in a less convenient or less developed area, with nearby restaurants and amenities being sparse or difficult to access.
  • Recurring complaints about unhygienic conditions in some rooms, including cockroach sightings and poor water quality.

Amenities

  • Wi-Fi (free)
  • Kid-friendly
  • Air conditioning
  • Kitchen in some rooms
  • Front desk (24 hour)
  • Full-service laundry

Common questions

Is the hotel clean and well-maintained?

Yes, the hotel is generally clean and well-maintained, with positive feedback on cleanliness from 53 reviews. However, there are a few negative reports about unhygienic conditions in some rooms, including cockroach sightings and poor water quality.

What are the main issues with the hotel's management and service?

Some guests have reported unprofessional management behavior, including rude receptionists and booking issues. While the service is generally praised in 49 positive reviews, there are 19 negative reviews highlighting these concerns.

Does the hotel have parking available for guests?

Parking availability is limited, with several complaints about a lack of space and poor enforcement of parking claims. Only 3 positive reviews mention parking, compared to 9 negative ones.

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