Sheraton Grand Chennai Resort & Spa

Sheraton Grand Chennai Resort & Spa, Sheraton Grand, 280, East Coast Rd, Vedanamelli, Chennai, Vada Nemmeli, Tamil Nadu 603104

5-star property 4.5 · 6,996 reviews analysed
Sheraton Grand Chennai Resort & Spa – photo 1
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Gumo's take

Sheraton Grand Chennai Resort & Spa is a 5-star beachfront hotel known for its refined quarters, spa, and dining, particularly its South Indian cuisine. It is a popular choice for couples, families, and event celebrations, offering a serene atmosphere with direct beach access and a range of amenities like a kids’ play area, fitness center, and multiple pools. Guests consistently praise the exceptional service, especially from staff like Yemti, Harshank, and Chef Sridhar, who are frequently highlighted for their professionalism and hospitality. The hotel is also praised for its breakfast buffet and high tea by the beach, making it a top-tier destination for both relaxation and special occasions.

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How guests rate it

Location
87
Facilities
90
Staff & Service
92
Room Comfort & Cleanliness
88

What guests love

  • Exceptional service from staff, particularly Yemti, Harshank, and Chef Sridhar, who are frequently praised for their professionalism and attentiveness.
  • High-quality dining experiences, especially at The Reef and C Salt, with a strong emphasis on South Indian cuisine and buffet spreads.
  • Well-maintained facilities, including a clean beach, outdoor pool, and kids’ activities, making it ideal for families and couples.

Worth knowing

  • Some guests reported issues with room service efficiency, including slow response times and mismatched luggage.
  • A few reviews mentioned problems with room amenities, such as malfunctioning AC units and unventilated bathrooms in certain rooms.
  • Occasional complaints about food quality and variety, particularly in the dessert section of buffets.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Cash
  • Checks
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • EV charger
  • Local shuttle
  • Accessible
  • Accessible parking
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Beach access
  • Game room
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Kids' club
  • Pool
  • Outdoor pool
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Hair salon
  • Pet-friendly (free)
  • Dogs allowed
  • Air conditioning
  • Coffee maker

Common questions

What are the hotel's key strengths in terms of service and dining?

The hotel is known for exceptional service from staff like Yemti, Harshank, and Chef Sridhar, who are frequently praised for their professionalism. Dining highlights include South Indian cuisine and high-quality buffet experiences, especially at The Reef and C Salt.

Is the hotel suitable for families, and what amenities are available for children?

Yes, the hotel is ideal for families, offering a kids’ play area, multiple pools, and well-maintained facilities. The family-friendly environment and proximity to the beach make it a popular choice for family stays.

Are there any reported issues with the hotel's room service or room amenities?

Some guests have reported issues with room service efficiency, including slow response times and mismatched luggage. Additionally, a few reviews mentioned problems with room amenities such as malfunctioning AC units and unventilated bathrooms in certain rooms.

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