Super Townhouse Oak by OYO Kodambakkam Formerly Cine City
Super Townhouse Oak by OYO Kodambakkam Formerly Cine City, Plot Number 28, 1st Main Rd, near Railway Station, United India Colony, Kodambakkam, Chennai, Tamil Nadu 600024
Gumo's take
Super Townhouse Oak by OYO Kodambakkam Formerly Cine City is a budget hotel in Chennai that has received mixed to negative feedback from guests. While a few reviews praise the location and polite staff, the majority of guests report severe issues with cleanliness, including cockroach infestations, stained linens, and unhygienic bathrooms. Many also highlight poor maintenance of facilities, unresponsive staff, and misleading online photos. The hotel appears to be more suited for budget travelers who prioritize location over comfort and are willing to tolerate significant risks in terms of hygiene and service.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 38
- Staff & Service
- 45
- Room Comfort & Cleanliness
- 32
What guests love
- Convenient location near attractions, transport, and restaurants, as noted by some guests.
- A few guests reported polite and helpful staff, particularly during check-in and check-out.
Worth knowing
- Severe cleanliness issues, including cockroach infestations, stained bed linens, and unhygienic bathrooms, reported in numerous reviews.
- Poor maintenance of rooms and facilities, with recurring complaints about broken ACs, non-functional plumbing, and lack of basic amenities.
- Unresponsive and unhelpful staff, with multiple reports of rude behavior and failure to address guest complaints.
- Misleading online photos and descriptions, with many guests feeling deceived about the actual condition of the property.
Amenities
- Wi-Fi (free)
- Cash
- Restaurant
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Elevator
- Parking
- Air conditioning
Common questions
Is the hotel clean and well-maintained?
No, the hotel has received numerous reports of severe cleanliness issues, including cockroach infestations, stained bed linens, and unhygienic bathrooms. Many guests also noted poor maintenance of rooms and facilities, such as broken ACs and non-functional plumbing.
How is the staff at Super Townhouse Oak by OYO?
Staff feedback is mixed. While a few guests found the staff to be polite and helpful during check-in and check-out, many others reported unresponsive and unhelpful service, with some instances of rude behavior and failure to address complaints.
Is the location of the hotel convenient?
Yes, the hotel is noted for its convenient location near attractions, transport options, and restaurants, which is a key strength according to some guest reviews.
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