The Accord Metropolitan

The Accord Metropolitan, Just 2 kms away from US Embassy, 35, Gopathy Narayana Rd, Lakshimi Colony, T. Nagar, Chennai, Tamil Nadu 600017

5-star property 4.4 · 12,355 reviews analysed
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Gumo's take

The Accord Metropolitan is a 5-star hotel in Chennai known for its exceptional service, spacious and clean rooms, and a wide variety of dining options, including the popular Brick Oven restaurant. Guests consistently praise the hospitality of the staff, particularly individuals like Priya, Altish, and Macdoline, who are frequently mentioned for their attentiveness and warmth. The hotel is well-suited for business travelers, families, and couples, offering amenities like a spa, fitness center, and indoor and outdoor pools. While the location in T Nagar is convenient for shopping and nearby attractions, some guests have noted inconsistencies in food quality and minor issues with room maintenance.

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How guests rate it

Location
85
Facilities
82
Staff & Service
93
Room Comfort & Cleanliness
88

What guests love

  • Exceptional service and hospitality from staff, with multiple reviews highlighting individuals like Priya, Altish, and Macdoline for their attentiveness and professionalism.
  • Spacious, clean, and well-maintained rooms, with several guests noting the modern and comfortable ambiance.
  • Diverse dining options, including a popular breakfast buffet and a highly praised restaurant (Brick Oven), with specific mentions of the biryani and vegetarian options.

Worth knowing

  • Some guests reported inconsistencies in food quality, particularly in non-vegetarian dishes and event catering, with a few noting bland or unimpressive offerings.
  • A few reviews mentioned outdated or poorly maintained rooms, with one guest comparing the property to a 3-4 star hotel in terms of overall experience.
  • Issues with amenities for drivers, such as lack of proper restrooms or facilities, were highlighted in a 1-star review.

Amenities

  • Free Wi-Fi
  • Free breakfast
  • Free parking
  • Accessible
  • Indoor and outdoor pool
  • Air-conditioned
  • Laundry service
  • Business centre
  • Pet-friendly
  • Room service
  • Child friendly
  • Restaurant
  • Kitchens in some rooms
  • Airport shuttle
  • Spa
  • Fitness centre
  • Bar
  • Smoke-free

Common questions

What are the hotel's key strengths in terms of service and dining?

The Accord Metropolitan is known for its exceptional service and hospitality, with staff members like Priya, Altish, and Macdoline frequently praised for their attentiveness. The hotel also offers diverse dining options, including the popular Brick Oven restaurant, where guests especially enjoy the biryani and vegetarian dishes.

Are there any notable limitations or issues guests have mentioned about the hotel?

Some guests have reported inconsistencies in food quality, particularly with non-vegetarian dishes and event catering. A few reviews also mentioned outdated or poorly maintained rooms, and one guest noted issues with amenities for drivers, such as a lack of proper restrooms.

What amenities are available at The Accord Metropolitan?

The hotel offers a wide range of amenities, including free Wi-Fi, free breakfast, free parking, indoor and outdoor pools, a spa, fitness center, business center, and room service. It is also pet-friendly, accessible, and provides an airport shuttle service.

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