The Accord Metropolitan
The Accord Metropolitan, Just 2 kms away from US Embassy, 35, Gopathy Narayana Rd, Lakshimi Colony, T. Nagar, Chennai, Tamil Nadu 600017
Gumo's take
The Accord Metropolitan in Chennai is a 5-star hotel known for its exceptional hospitality, modern amenities, and strong focus on service. Guests frequently praise the cleanliness of the rooms, the quality of the breakfast buffet, and the attentiveness of the staff, particularly in the dining and housekeeping departments. The hotel is especially popular for business and family stays, with a prime location in T. Nagar and proximity to major attractions like Marina Beach and Kapaleeshwarar Temple. While the property is well-maintained and spacious, some guests have noted inconsistencies in food quality and minor service lapses.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 83
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Outstanding staff service, with numerous guests highlighting the warmth, professionalism, and attentiveness of employees like Priya, Macdoline, and Altish.
- High-quality breakfast buffet with a wide variety of traditional and continental options, frequently described as 'delicious' and 'excellent'.
- Well-maintained and spacious rooms, often noted as 'clean', 'modern', and 'luxurious', with positive feedback on cleanliness and room service.
Worth knowing
- Some guests reported inconsistencies in food quality, particularly in non-vegetarian dishes and event catering, with a few noting that food was 'bland' or 'not up to mark'.
- A few negative reviews highlighted lapses in service, such as repeated phone calls for order confirmations and unresponsive front desk staff during check-in.
- Minor issues with bathroom cleanliness were reported in the sentiment data, with 78 negative mentions, suggesting some maintenance concerns.
Amenities
- Free Wi-Fi
- Free breakfast
- Free parking
- Accessible
- Indoor and outdoor pool
- Air-conditioned
- Laundry service
- Business centre
- Pet-friendly
- Room service
- Child friendly
- Restaurant
- Kitchens in some rooms
- Airport shuttle
- Spa
- Fitness centre
- Bar
- Smoke-free
Common questions
Is the breakfast at The Accord Metropolitan highly rated?
Yes, the breakfast buffet is frequently praised by guests as 'delicious' and 'excellent,' with a wide variety of traditional and continental options. It has a strong positive sentiment with 446 positive mentions and only 37 negative ones.
What are the common guest complaints about the hotel's dining experience?
Some guests have noted inconsistencies in food quality, particularly in non-vegetarian dishes and event catering, with a few describing the food as 'bland' or 'not up to mark.' The dining category has 827 positive mentions but also 129 negative ones.
How is the cleanliness of the hotel's rooms and bathrooms?
The rooms are often described as 'clean,' 'modern,' and 'luxurious,' with positive feedback on cleanliness. However, there are 78 negative mentions regarding bathroom cleanliness, indicating some maintenance concerns.
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