The Bentley Seaside Boutique Hotel
The Bentley Seaside Boutique Hotel, 35, kaveri nagar kottivakkam, Thiruvanmiyur, Chennai, Tamil Nadu 600041
Gumo's take
The Bentley Seaside Boutique Hotel in Chennai is a beachfront property known for its proximity to Thiruvalluvar Nagar Beach and its rooftop pool, which is one of the few in the area. While it offers a convenient location for travelers seeking direct beach access, the hotel suffers from recurring issues with cleanliness, maintenance, and staff service. Guests have reported problems with dirty rooms and bathrooms, malfunctioning air conditioning, and unresponsive or rude staff. Despite a few positive reviews praising the location and hospitality, the majority of feedback highlights poor upkeep and hygiene, making it a risky choice for family or business stays.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 42
- Staff & Service
- 45
- Room Comfort & Cleanliness
- 38
What guests love
- Proximity to Thiruvalluvar Nagar Beach (1 min walk) and other nearby attractions like Marina Beach and Kapaleeshwarar Temple.
- One of the few hotels in the area with a rooftop swimming pool and a restaurant.
Worth knowing
- Recurring complaints about poor room and bathroom cleanliness, including mold, foul odors, and cockroach infestations.
- Malfunctioning air conditioning and poor maintenance of in-room amenities like locks and electrical systems.
- Unresponsive or rude staff behavior, with multiple reports of poor customer service during check-in and complaints resolution.
- Issues with food service, including long wait times and unclean dining areas.
Amenities
- Wi-Fi (free)
- Beach access
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Air conditioning
- Refrigerator
- Restaurant
- Table service
- Room service
- Breakfast (extra charge)
- Pool
- Bathtub in some rooms
- Shower
Common questions
Is the hotel clean and well-maintained?
The hotel has recurring issues with cleanliness and maintenance. Guests have reported problems such as mold, foul odors, cockroach infestations, and malfunctioning air conditioning in the rooms.
How is the service at The Bentley Seaside Boutique Hotel?
Service has been a mixed experience, with 77 positive and 54 negative mentions. Some guests praised the hospitality, but others reported unresponsive or rude staff behavior, especially during check-in and when addressing complaints.
Does the hotel have a swimming pool?
Yes, the hotel has a rooftop swimming pool, which is one of the few in the area. However, some guests have noted mixed experiences with the pool's maintenance and overall appeal.
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