The Leela Palace Chennai - Seaside Modern Palace Hotel

The Leela Palace Chennai - Seaside Modern Palace Hotel, Adyar Sea Face, Leela Palace Rd, MRC Nagar, Raja Annamalaipuram, Chennai, Tamil Nadu 600028

5-star property 4.6 · 16,335 reviews analysed
The Leela Palace Chennai - Seaside Modern Palace Hotel – photo 1
The Leela Palace Chennai - Seaside Modern Palace Hotel – photo 2
The Leela Palace Chennai - Seaside Modern Palace Hotel – photo 3
The Leela Palace Chennai - Seaside Modern Palace Hotel – photo 4

Gumo's take

The Leela Palace Chennai is a 5-star seaside luxury hotel renowned for its exceptional service, elegant dining, and spacious, well-appointed rooms with ocean views. Guests consistently praise the attentive and personalized service from staff, including butlers and concierge, as well as the refined atmosphere and high-quality amenities like the spa, fitness center, and buffet. While the hotel is praised for its serene location and upscale ambiance, some guests note that the location is somewhat removed from central Chennai and that a few service areas, such as parking and specific dining experiences, could use improvement.

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How guests rate it

Location
85
Facilities
88
Staff & Service
95
Room Comfort & Cleanliness
92

What guests love

  • Exceptional staff service, with personalized attention and proactive assistance from butlers and front desk teams
  • High-quality dining experiences, particularly the breakfast buffet and Japanese-style bathrooms
  • Spacious and well-maintained rooms with sea views and modern amenities like air conditioning and Wi-Fi

Worth knowing

  • Some guests reported issues with parking, including long wait times and disorganization during events
  • A few dining experiences, particularly at China XO and Jamavar, received complaints about food quality and service
  • Location is somewhat removed from central Chennai, which may require additional travel time for some guests

Amenities

  • Free Wi-Fi
  • Free breakfast
  • Free parking
  • Accessible
  • Outdoor pool
  • Air-conditioned
  • Laundry service
  • Business centre
  • Pet-friendly
  • Room service
  • Child friendly
  • Restaurant
  • Kitchens in some rooms
  • Airport shuttle
  • Hot tub
  • Spa
  • Fitness centre
  • Bar

Common questions

What are the standout features of the hotel's service?

The Leela Palace Chennai is renowned for its exceptional staff service, with personalized attention and proactive assistance from butlers and the front desk team. Guests consistently praise the attentive and refined service, making it a key highlight of the hotel experience.

Are there any issues with the hotel's parking facilities?

Some guests have reported issues with parking, including long wait times and disorganization, particularly during events. While free parking is available, it may not always be convenient for all guests.

What do guests say about the dining experiences at the hotel?

Dining at The Leela Palace Chennai is generally praised, with high positive sentiment for the breakfast buffet and overall dining experiences. However, a few specific restaurants like China XO and Jamavar have received some complaints about food quality and service.

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