The Residency Towers Chennai
The Residency Towers Chennai, 115, Sir Thyagaraya Rd, T. Nagar, Chennai, Tamil Nadu 600017
Gumo's take
The Residency Towers Chennai is a 5-star hotel renowned for its excellent service, spacious and clean rooms, and prime location in T. Nagar, a bustling shopping and cultural hub. Guests frequently praise the hotel's breakfast buffet, particularly its South Indian cuisine, and the professionalism of the staff, especially in the housekeeping and restaurant departments. The hotel is well-suited for both business and leisure travelers, offering amenities like a fitness center, spa, and multiple dining options. While the property is modern and well-maintained, some guests have noted that certain aspects like the breakfast quality and room maintenance could use improvement.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 82
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 88
What guests love
- Outstanding service from staff, particularly in housekeeping and restaurant departments, with many guests specifically mentioning individuals like Krishna, Mohan, and Ashik for their exceptional hospitality.
- Prime location in T. Nagar, offering easy access to shopping, dining, and cultural attractions like Marina Beach and Kapaleeshwarar Temple.
- High-quality breakfast buffet with a strong emphasis on South Indian cuisine, praised for its variety and taste.
Worth knowing
- Some guests reported a decline in the quality of the breakfast buffet, including reduced food quality and less authentic flavors.
- A few reviews highlighted issues with room maintenance, such as outdated interior design and dust in some areas.
- Negative feedback on the restaurant and bar service, including poor responsiveness, unprofessional staff, and subpar food quality in certain instances.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Pool
- Hot tub
- Fitness center
- Spa
- Hair salon
- Business center
- Air conditioning
- Kitchen
Common questions
What are the key strengths of The Residency Towers Chennai?
The hotel is known for its outstanding service, particularly from housekeeping and restaurant staff, a prime location in T. Nagar, and a high-quality breakfast buffet with a strong emphasis on South Indian cuisine.
Are there any notable limitations or issues guests have reported?
Some guests have noted a decline in the quality of the breakfast buffet and reported issues with room maintenance, such as outdated interior design and dust in certain areas.
What amenities are available at The Residency Towers Chennai?
The hotel offers a range of amenities including a fitness center, spa, multiple dining options, free breakfast buffet, 24-hour room service, Wi-Fi, parking, and an airport shuttle (for an extra charge).
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