UPAR Hotels Thoraipakkam, OMR
UPAR Hotels Thoraipakkam, OMR, Plot No. 93, 4th St, MCN Nagar, Thoraipakkam, Chennai, Tamil Nadu 600097
Gumo's take
UPAR Hotels Thoraipakkam, OMR is a budget-friendly hotel offering streamlined rooms with basic amenities like free Wi-Fi and breakfast, catering to business and family travelers. While praised for its 24-hour room service and cleanliness by some guests, others have reported significant issues with maintenance, hygiene, and pest infestations. The hotel is located near major attractions like Marina Beach and Guindy National Park, but its accessibility and surroundings are mixed in reviews.
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Research this stayHow guests rate it
- Location
- 67
- Facilities
- 62
- Staff & Service
- 73
- Room Comfort & Cleanliness
- 58
What guests love
- 24-hour room service is a notable feature, praised by guests for its availability and responsiveness.
- Breakfast buffet is appreciated by some guests for its variety and quality.
- Staff is generally described as polite and helpful, particularly in check-in and check-out processes.
Worth knowing
- Multiple reviews report poor hygiene, including unclean bedsheets, stains, and infestations of cockroaches.
- Maintenance issues are frequent, with complaints about broken AC units, faulty locks, and poor room conditions.
- Location is criticized for being inconvenient and far from main roads, which may affect accessibility for some guests.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- English
- Hindi
- Private bathroom
- Shower
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Kitchen in some rooms
Common questions
Does the hotel offer 24-hour room service?
Yes, UPAR Hotels Thoraipakkam, OMR offers 24-hour room service, which is a notable feature and praised by guests for its availability and responsiveness.
What are the common cleanliness issues reported by guests?
Some guests have reported poor hygiene issues, including unclean bedsheets, stains, and cockroach infestations, despite the hotel being described as clean by others.
Is breakfast included, and what do guests say about it?
Yes, the hotel offers a free breakfast buffet, and it is appreciated by some guests for its variety and quality, with positive reviews in that category.
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