UPAR Hotels Thoraipakkam, OMR
UPAR Hotels Thoraipakkam, OMR, Plot No. 93, 4th St, MCN Nagar, Thoraipakkam, Chennai, Tamil Nadu 600097
Gumo's take
UPAR Hotels Thoraipakkam, OMR is a budget-friendly hotel in Chennai that offers clean rooms, 24-hour room service, and a welcoming atmosphere. It is particularly praised for its attentive and helpful staff, especially Humayun, Arvindh, and Sowmiya, who are frequently mentioned in positive reviews. While the hotel is well-maintained and suitable for business and family travelers, recurring issues such as cockroach infestations, poor room cleanliness in some cases, and subpar amenities like broken AC units and unhygienic linens have been reported in negative reviews. Despite these limitations, the hotel's affordability and service make it a popular choice for short stays.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 62
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 68
What guests love
- Highly praised staff service, with multiple reviews highlighting the friendliness and helpfulness of the front desk and room service team.
- Clean and comfortable rooms, with many guests noting the neatness and comfort of the beds.
- Affordable pricing for a 3-star hotel with breakfast included in some bookings.
Worth knowing
- Recurring reports of cockroach infestations and unhygienic conditions in some rooms, including stained bed sheets and dirty bathrooms.
- Issues with room maintenance, including broken AC units, non-functional TVs, and poor water pressure.
- Location is somewhat secluded and not easily accessible from main roads, which may inconvenience some guests.
- Inconsistent breakfast quality and availability, with some guests reporting limited or no food options.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- English
- Hindi
- Private bathroom
- Shower
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Kitchen in some rooms
Common questions
Is the hotel's cleanliness consistently good?
While many guests praise the clean and comfortable rooms, there are recurring reports of unhygienic conditions in some rooms, including cockroach infestations, stained bed sheets, and dirty bathrooms.
Does the hotel offer 24-hour room service?
Yes, UPAR Hotels Thoraipakkam, OMR is one of the few hotels in the area with 24-hour room service, which is frequently highlighted as a key advantage in guest reviews.
Is breakfast included, and is it of good quality?
Breakfast is included in some bookings and guests generally praise the breakfast buffet. However, there are some reports of inconsistent quality and limited food options.
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