Urvashi Residency - T.Nagar
Urvashi Residency - T.Nagar, 32, Raja Badar St, Pondy Bazaar, T. Nagar, Chennai, Tamil Nadu 600017
Gumo's take
Urvashi Residency - T.Nagar is a 3-star hotel in a central location near Pondy Bazaar and major attractions like Marina Beach and Kapaleeshwarar Temple. It is known for its casual atmosphere, in-house restaurant and bar (notably the rooftop E=MC2 with good views), and family-friendly amenities. While the hotel receives praise for its friendly and helpful staff, especially individuals like Mr. Prabhu, Ms. Divya, and Mr. Manoj, and for its clean and comfortable rooms, it also faces recurring complaints about poor service from the front office, issues with room maintenance (like broken ACs and faulty access cards), and inconsistent food quality. It suits budget-conscious travelers and families who prioritize location and basic comfort over luxury.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 68
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 62
What guests love
- Friendly and helpful staff, particularly the front office manager Ms. Divya and Mr. Prabhu, who are praised for their responsiveness and professionalism.
- Good location near T.Nagar and Pondy Bazaar, making it convenient for shopping and exploring nearby attractions.
- Positive reviews of the rooftop bar E=MC2, noted for its ambiance, view, and service.
Worth knowing
- Recurring complaints about poor front office service, including unprofessional behavior, failure to honor reservations, and lack of responsiveness to guest requests.
- Issues with room maintenance, such as non-functional air conditioning, faulty access cards, and poor cleanliness in some cases.
- Mixed reviews of food quality, with some guests finding the breakfast and restaurant offerings average or overpriced.
- Noise disturbances from the rooftop bar, which can affect sleep for guests on upper floors.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Transfer
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Refrigerator in some rooms
- Coffee maker
- Minibar in some rooms
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Business center
- Meeting rooms
- Private bathroom
- Shower
Common questions
Is the hotel's rooftop bar E=MC2 a popular feature, and what do guests say about it?
Yes, the rooftop bar E=MC2 is a notable feature of Urvashi Residency - T.Nagar. Guests praise it for its ambiance, view, and service, with 24 positive mentions compared to only 6 negative reviews.
What are the common complaints about the hotel's service and front office?
The hotel receives recurring complaints about poor front office service, including unprofessional behavior, failure to honor reservations, and lack of responsiveness to guest requests. Despite this, many guests also praise the friendly and helpful staff, particularly Ms. Divya and Mr. Prabhu.
How is the breakfast at the hotel, and is it included in the stay?
Breakfast is included in the stay and is served as a buffet. Guests have mixed opinions, with 28 positive mentions and 9 negative reviews, but it is generally considered a highlight of the hotel.
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