ITC Ratnadipa, a Luxury Collection Hotel, Colombo

ITC Ratnadipa, a Luxury Collection Hotel, Colombo, 21 Galle Face Center Rd, Colombo 00100, Sri Lanka

5-star property 4.5 · 7,862 reviews analysed
ITC Ratnadipa, a Luxury Collection Hotel, Colombo – photo 1
ITC Ratnadipa, a Luxury Collection Hotel, Colombo – photo 2
ITC Ratnadipa, a Luxury Collection Hotel, Colombo – photo 3
ITC Ratnadipa, a Luxury Collection Hotel, Colombo – photo 4

Gumo's take

ITC Ratnadipa, a Luxury Collection Hotel, Colombo is a 5-star hotel renowned for its luxurious accommodations, LEED Platinum certification, and exceptional dining experiences. Nestled between the Indian Ocean and Beira Lake, it offers stunning views and a serene atmosphere, making it ideal for travelers seeking both relaxation and convenience. The hotel is praised for its world-class service, elegant rooms, and proximity to major attractions like Galle Face Green. While most guests highlight the hotel's top-tier amenities and hospitality, a few note inconsistencies in cleanliness and service efficiency.

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How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • World-class dining with Avartana, one of Asia's top 50 restaurants
  • LEED Platinum certified, offering eco-friendly luxury
  • Stunning Sky Bridge with panoramic views and two pools
  • Excellent service with multiple guests praising staff attentiveness and hospitality

Worth knowing

  • Occasional lapses in cleanliness, such as dirty bins and stained mattresses
  • Some guests reported inefficiencies in service, including long check-in times
  • A few rooms have design issues, such as see-through bathroom windows and poorly functioning curtains

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Cash
  • Outdoor pool
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Restaurant
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Beach access
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Fitness center
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Sauna
  • Spa
  • Hair salon
  • Air conditioning
  • Coffee maker
  • Minibar

Common questions

Does the hotel have a restaurant with a good reputation?

Yes, the hotel features Avartana, a world-class restaurant that is ranked among Asia's top 50 restaurants, offering exceptional dining experiences to guests.

What are the main amenities available at ITC Ratnadipa?

The hotel offers amenities such as an outdoor pool, spa, beach access, breakfast, Wi-Fi, parking (self and valet), and a smoke-free property. It also has a public internet workstation and accepts both credit cards and cash.

Are there any reported issues with the hotel's service or cleanliness?

A few guests have reported occasional lapses in cleanliness, such as dirty bins and stained mattresses, as well as some inefficiencies in service, including long check-in times and design issues in certain rooms.

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