ITC Ratnadipa, a Luxury Collection Hotel, Colombo
ITC Ratnadipa, a Luxury Collection Hotel, Colombo, 21 Galle Face Center Rd, Colombo 00100, Sri Lanka
Gumo's take
ITC Ratnadipa, a Luxury Collection Hotel, Colombo is renowned for its exceptional service, particularly in dining and hospitality, with guests frequently praising the restaurant, buffet, and staff like Chef Krishna Chamoli and Kanchana. The hotel is ideal for travelers seeking luxury with a focus on personalized service and a prime location near Galle Face Green and Old Parliament Building. While the property is expansive and elegant, some guests noted inconsistencies in breakfast quality and room cleanliness.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 91
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional dining experience with a focus on culinary excellence, particularly at the Indian Ocean Pavilion and Peshawari restaurant.
- Highly praised 24-hour room service and personalized attention from staff, including chefs and concierge.
- Prime location near major attractions like Galle Face Green and Old Parliament Building.
Worth knowing
- Mixed feedback on breakfast quality, with some guests finding the Western options underwhelming.
- Occasional reports of room cleanliness issues, including a bug found on a pillow and inconsistent housekeeping service.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Cash
- Outdoor pool
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Restaurant
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Beach access
- Front desk (24 hour)
- Baggage storage
- Concierge
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Fitness center
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Sauna
- Spa
- Hair salon
- Air conditioning
- Coffee maker
- Minibar
Common questions
Is the hotel known for its dining experience?
Yes, ITC Ratnadipa is renowned for its exceptional dining experience, particularly at the Indian Ocean Pavilion and Peshawari restaurant. Guests frequently praise the culinary excellence, with over 323 positive mentions of dining in reviews.
Does the hotel offer 24-hour room service?
Yes, the hotel offers 24-hour room service, which is highly praised by guests. This is one of the few hotels in the area with this feature, making it ideal for travelers seeking convenience and personalized service at any time.
What are the common concerns about the hotel's breakfast?
While the breakfast buffet is generally praised, some guests have found the Western options underwhelming. There are mixed reviews on breakfast quality, with 135 positive and 16 negative mentions in the sentiment breakdown.
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