Trillium Boutique City Hotel
Trillium Boutique City Hotel, No.210 Torrington Ave, Colombo 00700, Sri Lanka
Gumo's take
Trillium Boutique City Hotel in Colombo is a mid-range hotel known for its rooftop infinity pool, warm service from certain staff members, and convenient location near key attractions like Independence Square and the Dutch Hospital. While the hotel offers a comfortable and family-friendly environment with a restaurant and bar, it has received mixed feedback on room quality, noise levels, and inconsistent service. Guests often praise the friendly staff and views from the rooftop, but some report issues with cleanliness, room privacy, and poor communication from management.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 68
- Staff & Service
- 74
- Room Comfort & Cleanliness
- 62
What guests love
- Friendly and helpful staff, particularly at the front desk and restaurant, who go above and beyond to assist guests.
- Rooftop infinity pool and bar with a great view of Colombo, offering a relaxing escape from the city.
- Convenient location near major landmarks like Independence Square and the Dutch Hospital, with easy access to public transport.
Worth knowing
- Noise issues in rooms due to thin walls and interconnected doors, making it difficult for guests to get a peaceful night's sleep.
- Mixed reviews on room cleanliness and maintenance, with some guests reporting blocked drains, lingering odors, and outdated amenities.
- Inconsistent service from front desk staff, with some guests describing rude or unprofessional behavior.
- Limited and sometimes overpriced dining options, with complaints about the quality and variety of breakfast and other meals.
Amenities
- Wi-Fi (free)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Air conditioning
- Restaurant
- Bar
- Room service
- Breakfast
- Outdoor pool
- Accessible
Common questions
Is the hotel's rooftop infinity pool a popular feature among guests?
Yes, the rooftop infinity pool is a popular feature, with 29 positive reviews and only 5 negative ones, and guests often praise the great views of Colombo from this area.
How is the service at the hotel, especially at the front desk?
The service at the hotel is mixed. While 70 reviews are positive and highlight friendly and helpful staff, particularly at the front desk and restaurant, 33 reviews are negative, citing inconsistent or unprofessional behavior from some staff members.
Is the hotel a good option for families?
Yes, the hotel is family-friendly and has received 4 positive reviews related to family stays, though there are also 3 negative reviews. The hotel offers amenities like a restaurant, bar, and kid-friendly facilities.
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