Broadway Boutique Darjeeling
Broadway Boutique Darjeeling, Broadway Boutique, Chowrasta, Mall Rd, Chauk Bazaar, Darjeeling, West Bengal 734101
Gumo's take
Broadway Boutique Darjeeling is a boutique hotel known for its warm hospitality, prime location near Darjeeling Mall, and scenic mountain views from select rooms. It is particularly praised for its friendly and helpful staff, clean and well-maintained rooms, and convenient access to local attractions. While it appeals to families and travelers seeking a comfortable and centrally located stay, some guests have noted issues with room ventilation, lack of a lift, and inconsistent service from certain staff members.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 74
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Highly praised staff service, particularly the manager and front desk personnel, who are described as friendly, helpful, and attentive.
- Prime location within walking distance of Darjeeling Mall and other key attractions, making it convenient for tourists.
- Well-maintained and clean rooms with some offering beautiful mountain views, especially of Kanchenjunga.
Worth knowing
- Lack of a lift, with rooms located on the 2nd or 3rd floor, which can be inconvenient for elderly or physically challenged guests.
- Some rooms suffer from poor ventilation and a lack of natural light, leading to a suffocating atmosphere.
- Issues with amenities such as non-functional water heaters and inconsistent Wi-Fi connectivity in certain rooms.
- A few negative reviews mention unprofessional behavior from certain staff members and problems with booking confirmations.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Refrigerator in some rooms
- Coffee maker
- Minibar in some rooms
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Bicycle rental (extra charge)
- Horseback riding
- Nightclub
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Private bathroom
- Shower
Common questions
Is the hotel accessible for guests with mobility issues?
The hotel does not have a lift, and rooms are located on the 2nd or 3rd floor, which may be inconvenient for elderly or physically challenged guests.
How is the service quality at Broadway Boutique Darjeeling?
The service is generally highly praised, particularly the manager and front desk staff, who are described as friendly and helpful. However, a few reviews mention inconsistent service from certain staff members.
Is the hotel located near major attractions in Darjeeling?
Yes, the hotel is in a prime location within walking distance of Darjeeling Mall, Observatory Hill, and other key attractions, making it convenient for tourists.
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