Central Heritage Resort & Spa
Central Heritage Resort & Spa, The Mall Road, Robertson Rd, Chauk Bazaar, Darjeeling, West Bengal 734101
Gumo's take
Central Heritage Resort & Spa in Darjeeling offers a tranquil hillside retreat with lush gardens, a family playground, and a full-service spa. The hotel is praised for its convenient location near the Mall Road and its helpful staff. While some guests have reported issues with room conditions and food quality, the property is generally considered a good value for a 3-star hotel in Darjeeling.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 70
- Staff & Service
- 80
- Room Comfort & Cleanliness
- 65
What guests love
- Convenient location near the Mall Road, ideal for exploring Darjeeling
- Helpful and courteous staff, with some guests noting efficient service
- Full-service spa and fitness center for relaxation and wellness
Worth knowing
- Rooms reported to be poorly maintained, with creaky wooden floors, broken fixtures, and unpleasant odors
- Food quality and variety criticized in multiple reviews, including poor breakfast and tea service
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Fitness center (extra charge)
- Treadmill
- Massage
- Spa
- Coffee maker
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Activities for kids
- Kids' club
- Airport shuttle (extra charge)
- Local shuttle
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel located near popular attractions in Darjeeling?
Yes, the hotel is conveniently located near the Mall Road, making it ideal for exploring Darjeeling's main attractions.
What amenities are available at the hotel?
The hotel offers amenities such as Wi-Fi, a restaurant, bar, buffet dinner, room service, breakfast, front desk, baggage storage, full-service laundry, an elevator, wake-up calls, a gift shop, housekeeping, and kid-friendly facilities.
Are there any reported issues with the hotel's rooms or food?
Yes, some guests have reported issues with poorly maintained rooms, including creaky wooden floors, broken fixtures, and unpleasant odors. Additionally, the food quality and variety have been criticized, including poor breakfast and tea service.
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