Sterling Darjeeling
265W+7XC Sterling Darjeeling, No: B1, Ghoom Monastery Rd, Ghoom, Darjeeling, West Bengal 734102
Gumo's take
Sterling Darjeeling is a 4-star hilltop hotel known for its serene ambiance, panoramic views of Kanchenjunga, and warm hospitality. It is particularly favored by families and nature lovers seeking a peaceful retreat. The hotel offers spacious, well-maintained rooms, a full-service fitness center, and a restaurant with a diverse menu. Guests consistently praise the staff for their attentiveness and professionalism, though some note that the location is somewhat remote and the approach road can be challenging.
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Research this stayHow guests rate it
- Location
- 68
- Facilities
- 76
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Exceptional staff service, with many guests specifically mentioning the attentiveness and professionalism of individuals like Divyashree, Pramod, and Sunita.
- Stunning views of Kanchenjunga and the surrounding hills, especially from upgraded or higher-floor rooms.
- Well-maintained property with a range of family-friendly amenities, including a kids' play area and indoor games.
Worth knowing
- Location is remote and difficult to access, with a narrow, steep road that can cause traffic congestion and accessibility issues.
- Some rooms lack good views or suffer from maintenance issues, such as non-functional geysers or poor air conditioning.
- Dining experiences are mixed, with some guests reporting overpriced food, limited variety, and occasional hygiene concerns.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Concierge
- Convenience store
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Doctor on call
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Bicycle rental (extra charge)
- Game room
- Boutique shopping
- Kid-friendly
- Activities for kids
- Parking (free)
- Self parking (free)
- EV charger
- Airport shuttle (extra charge)
- Car rental onsite
- Accessible
- Accessible elevator
- Kitchen in some rooms
- Refrigerator
- Coffee maker
Common questions
Is the hotel's location convenient for tourists?
The hotel is located on a hilltop and is somewhat remote, with a narrow, steep road that can be challenging to access and may cause traffic congestion.
What are the standout features of the hotel's service?
The hotel is known for exceptional staff service, with guests frequently praising the attentiveness and professionalism of the team, including individuals like Divyashree, Pramod, and Sunita.
What dining options are available at the hotel?
The hotel has a restaurant with a diverse menu, and guests have mixed experiences with dining, noting both praise and occasional concerns about pricing, variety, and hygiene.
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