Udaan Hotels | Nirvana Resort, Darjeeling
Udaan Hotels | Nirvana Resort, Darjeeling, The Mall, C.R. Das Road, below Chowrasta, Darjeeling, West Bengal 734101
Gumo's take
Udaan Hotels | Nirvana Resort, Darjeeling is a 4-star property known for its stunning Himalayan views, cozy rooms with balconies, and a vegetarian restaurant offering local Pahadi cuisine. It is particularly praised for its warm hospitality, with staff described as courteous and helpful. The hotel is located near Darjeeling Mall and Observatory Hill, making it convenient for tourists. While the location is scenic, some guests note that it requires a 1 km uphill or downhill walk from the drop point, which can be challenging for elderly or mobility-impaired visitors. The property is well-suited for travelers seeking a peaceful, nature-oriented stay with a focus on vegetarian dining and mountain vistas.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 75
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 78
What guests love
- Stunning mountain and valley views from rooms and the lawn, especially during sunrise and sunset.
- Highly praised staff service, with many guests noting the politeness, helpfulness, and attentiveness of the front desk and housekeeping teams.
- Vegetarian restaurant with a variety of local and regional dishes, including options for Jain guests.
Worth knowing
- Rooms are often described as small or cramped, especially for the price, and some have issues with heating and insulation in colder weather.
- The hotel is located 1 km from the main drop point, requiring a walk uphill or downhill, which can be inconvenient for families, seniors, or those with luggage.
- Some rooms and facilities show signs of wear and maintenance issues, such as broken locks, faulty electrical systems, and poor soundproofing.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Airport shuttle (extra charge)
- Local shuttle
- Not accessible
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Game room
- Kid-friendly
- Activities for kids
- Massage
- Spa
- Coffee maker
Common questions
Is the hotel accessible for elderly or mobility-impaired guests?
The hotel is located 1 km from the main drop point, requiring a walk uphill or downhill, which may be challenging for elderly or mobility-impaired visitors. The hotel is also noted as 'Not accessible' in its amenities.
What kind of dining options are available at the hotel?
The hotel features a vegetarian restaurant offering local Pahadi cuisine, with options suitable for Jain guests. Guests have praised the cozy restaurant and breakfast buffet, and the hotel highlights vegetarian cuisine as a key feature.
How is the service quality at Udaan Hotels | Nirvana Resort?
The service is highly praised, with 959 positive mentions compared to only 64 negative. Guests frequently commend the politeness, helpfulness, and attentiveness of the front desk and housekeeping teams.
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