Udaan Hotels | Nirvana Resort, Darjeeling
Udaan Hotels | Nirvana Resort, Darjeeling, The Mall, C.R. Das Road, below Chowrasta, Darjeeling, West Bengal 734101
Gumo's take
Udaan Hotels | Nirvana Resort, Darjeeling is a 4-star property known for its Himalayan views, vegetarian dining, and proximity to Darjeeling Mall. Guests frequently praise the warm hospitality of the staff, the cozy restaurant, and the breakfast buffet. While the location is convenient for exploring the town, the hotel's accessibility is limited due to the lack of vehicle access and the need to walk uphill. The property is best suited for travelers who prioritize scenic views and vegetarian cuisine, though some guests have noted maintenance issues and room size concerns.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 70
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 72
What guests love
- Highly praised service with warm and attentive staff, particularly at the front desk and restaurant.
- Excellent vegetarian dining options, with guests frequently mentioning the quality and variety of food.
- Stunning views of the Himalayas and valley from the rooms and lawn, especially during sunrise.
Worth knowing
- Some rooms reported to be small or poorly maintained, with issues like broken locks, mold, and lack of heating.
- Location can be inconvenient for elderly or mobility-impaired guests due to the lack of vehicle access and uphill walking.
- Mixed feedback on room cleanliness and maintenance, including reports of insects and drainage smells.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Airport shuttle (extra charge)
- Local shuttle
- Not accessible
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Game room
- Kid-friendly
- Activities for kids
- Massage
- Spa
- Coffee maker
Common questions
Is the hotel suitable for elderly or mobility-impaired guests?
The hotel may not be suitable for elderly or mobility-impaired guests due to the lack of vehicle access and the need to walk uphill, which some guests have found inconvenient.
What kind of dining options are available at the hotel?
The hotel offers excellent vegetarian dining options, with guests frequently praising the quality and variety of food. It also features a cozy restaurant and a breakfast buffet.
What are the main strengths of the hotel's service?
The hotel is highly praised for its service, particularly the warm and attentive staff at the front desk and restaurant. Guests often highlight the hospitality and concierge support as a key positive aspect.
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