CENTRAL INN

2nd Floor, CENTRAL INN, Central Plaza Building, 48, Laden la Rd, near State Bank Of India, Chauk Bazaar, Darjeeling, West Bengal 734101

3.8 · 229 reviews analysed
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Gumo's take

CENTRAL INN in Darjeeling is a budget-friendly hotel known for its panoramic views of Kanchenjunga and proximity to Darjeeling Mall. While praised for spacious rooms, friendly staff, and home-style food in many reviews, others report inconsistent service, cleanliness issues, and rudeness from staff. It suits budget travelers seeking a convenient location and scenic views, but may not meet expectations for those prioritizing consistent service or high hygiene standards.

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How guests rate it

Location
84
Facilities
68
Staff & Service
59
Room Comfort & Cleanliness
62

What guests love

  • Panoramic Kanchenjunga views from rooms and balconies, frequently highlighted in positive reviews.
  • Convenient location within walking distance to Darjeeling Mall and local attractions.
  • Positive feedback on spacious rooms and home-style food in many guest reviews.

Worth knowing

  • Inconsistent service quality, with reports of rude staff, unresponsiveness, and poor room service.
  • Hygiene and cleanliness issues, including dirty bed linens, mold, and malfunctioning amenities.
  • Occasional problems with water supply, geyser availability, and functional room amenities.

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Local shuttle
  • Kitchen
  • Restaurant
  • Room service

Common questions

Is the hotel close to major attractions like Darjeeling Mall and Lloyd's Botanical Garden?

Yes, CENTRAL INN is within walking distance to Darjeeling Mall and Lloyd's Botanical Garden, making it a convenient choice for travelers exploring the area.

What do guests say about the service quality at CENTRAL INN?

Guests have mixed experiences with service; while 28 reviews are positive, 24 are negative, with reports of inconsistent service, rude staff, and unresponsiveness from some guests.

Are the rooms at CENTRAL INN clean and well-maintained?

Opinions on cleanliness are mixed. While 6 reviews praise cleanliness, 5 are negative, citing issues like dirty bed linens, mold, and malfunctioning amenities.

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