Darjeeling Hotel Sarojini
Darjeeling Hotel Sarojini, Rockville Rd, Limbugaon, Darjeeling, West Bengal 734101
Gumo's take
Darjeeling Hotel Sarojini is a budget accommodation option with a 2.9/5 rating based on 125 Google reviews. It is known for its mountain views, particularly of Kanchenjunga, and its location uphill, which can be challenging for elderly guests or those with mobility issues. While some guests praise the spacious rooms and decent food, the hotel is frequently criticized for poor cleanliness, unprofessional staff behavior, and inadequate facilities. It may appeal to younger travelers or those prioritizing cost over comfort.
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Research this stayHow guests rate it
- Location
- 50
- Facilities
- 30
- Staff & Service
- 32
- Room Comfort & Cleanliness
- 35
What guests love
- Some rooms offer excellent mountain views, including the possibility of seeing Kanchenjunga on clear days.
- Rooms are described as spacious by a few guests.
- A few reviews mention decent food quality and helpful staff.
Worth knowing
- Multiple reviews highlight unclean rooms, dirty bed sheets, and poor hygiene, including the presence of used diapers and unhygienic drinking water.
- Staff behavior is frequently described as rude, unprofessional, and unresponsive, with complaints about poor customer service and lack of room service.
- The hotel is located on a steep uphill road, making it difficult for elderly guests, children, or those with mobility issues to access.
- Facilities are described as basic or lacking, with broken geysers, poor Wi-Fi service, and no proper room service in some cases.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Pool
- Hot tub
- Fitness center
- Business center
- Meeting rooms
- Air conditioning
- Room service
- Breakfast (extra charge)
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Pet-friendly (free)
- Dogs allowed
- Cats allowed
- Private bathroom
- Bathtub
- Shower
Common questions
Is the hotel clean and well-maintained?
The hotel has mixed reviews regarding cleanliness. While a few guests praised the cleanliness, the majority of reviews (12 negative out of 16 total) highlight unclean rooms, dirty bed sheets, and poor hygiene, including the presence of used diapers and unhygienic drinking water.
How is the staff service at Darjeeling Hotel Sarojini?
Staff service is frequently criticized, with 15 negative reviews out of 16 total. Guests describe the staff as rude, unprofessional, and unresponsive, with complaints about poor customer service and lack of room service in some cases.
Is the hotel accessible for elderly guests or those with mobility issues?
No, the hotel is located on a steep uphill road, which makes it difficult for elderly guests, children, or those with mobility issues to access. This is a notable limitation mentioned in the hotel's summary and limitations section.
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