Hotel Apsara
Hotel Apsara, 6, Laden la Rd, Chauk Bazaar, Darjeeling, West Bengal 734101
Gumo's take
Hotel Apsara in Darjeeling is a budget-friendly option with a 2.0-star rating and a 3.6/5 aggregate user rating based on 703 Google reviews. It is best suited for travelers seeking a central location near Mall Road and a vegetarian dining option. The hotel is praised for its hospitality, particularly by staff like Arindam Bose and Mr. Ghosh, and for its scenic views of Kanchenjunga. However, it has mixed reviews regarding cleanliness, room maintenance, and service consistency. Guests appreciate the proximity to local attractions like Lloyd's Botanical Garden and the restaurant's dinner buffet, but some report issues with Wi-Fi, hot water, and room conditions.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 58
- Staff & Service
- 67
- Room Comfort & Cleanliness
- 52
What guests love
- Positive sentiment around hospitality and staff, with specific mentions of Mr. Arindam Bose and Mr. Ghosh being helpful and polite.
- Good location, with many reviews highlighting its proximity to Mall Road and major attractions like Lloyd's Botanical Garden.
- Vegetarian restaurant with a dinner buffet and positive food quality feedback.
Worth knowing
- Negative sentiment around bathroom cleanliness and ventilation, with 36 negative mentions and 7 negative mentions of air conditioning.
- Poor Wi-Fi quality and limited hot water availability, with 12 negative mentions of Wi-Fi and 7 negative mentions of air conditioning.
- Inconsistent service and rudeness from some staff members, as noted in multiple 1-star reviews.
- Room conditions and maintenance issues, including broken fixtures, poor ventilation, and misleading online photos.
Amenities
- Free Wi-Fi
- Breakfast
- Free parking
- Pool
- Air-conditioned
- Laundry service
- Pet-friendly
- Room service
- Child friendly
- Restaurant
- Airport shuttle
- Fitness centre
Common questions
Is the hotel's location convenient for visiting local attractions like Mall Road and Lloyd's Botanical Garden?
Yes, Hotel Apsara is centrally located and within walking distance to Mall Road and Lloyd's Botanical Garden, making it convenient for guests to explore local attractions.
What are the common guest complaints about the hotel's facilities?
Common complaints include issues with bathroom cleanliness and ventilation, inconsistent service from some staff, and problems with Wi-Fi and hot water availability.
Does the hotel have a restaurant, and what kind of food is available?
Yes, the hotel has a vegetarian restaurant that offers a dinner buffet, and guests have generally praised the quality of the food.
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