Hotel Dil

Hotel Dil, Holding No:12/A, Rockville Rd, Limbugaon, Darjeeling, West Bengal 734101

3.2 · 215 reviews analysed
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Gumo's take

Hotel Dil is a budget-friendly accommodation in Darjeeling, known for its proximity to the Mall area and affordable rates. It is best suited for travelers prioritizing cost over luxury, though mixed reviews highlight significant variability in cleanliness and maintenance. While some guests praise the friendly staff and homely food, others report poor room conditions, unhygienic bathrooms, and a steep uphill climb to the hotel.

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How guests rate it

Location
70
Facilities
40
Staff & Service
60
Room Comfort & Cleanliness
35

What guests love

  • Affordable budget stay with proximity to Darjeeling Mall
  • Friendly and helpful hotel owner (Mr. Arijit) and some staff
  • Homely food and occasional good dining experiences

Worth knowing

  • Rooms are often described as damp, dirty, and poorly maintained
  • Bathrooms are frequently criticized for being unhygienic and lacking hot water
  • Steep and difficult uphill access to the hotel, unsuitable for elderly or mobility-impaired guests
  • Unreliable and sometimes rude service, with complaints about staff behavior and mismanagement

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Restaurant
  • Table service
  • Room service
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Private bathroom
  • Shower

Common questions

Is Hotel Dil suitable for elderly or mobility-impaired guests?

No, Hotel Dil is not suitable for elderly or mobility-impaired guests due to the steep and difficult uphill climb required to reach the hotel.

What are the main concerns guests have about the hotel's condition?

Guests frequently report that the rooms are damp, dirty, and poorly maintained, with unhygienic bathrooms and a lack of hot water in some cases.

What are the positive aspects of staying at Hotel Dil?

Positive aspects include the hotel's affordable rates, proximity to the Darjeeling Mall, friendly and helpful owner (Mr. Arijit), and the availability of homely food and good dining experiences.

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