Hotel Himalayan Retreat
Hotel Himalayan Retreat, THE MALL, Franklyn Prestage Road, below Bhanu Bhawan, beside DDA AGRICULTURE ADMININSTRATION BUILDING, Chauk Bazaar, Darjeeling, West Bengal 734101
Gumo's take
Hotel Himalayan Retreat is a budget-friendly hotel in Darjeeling known for its warm hospitality and proximity to Mall Road. Guests frequently praise the service, particularly Mr. Halim and other staff members, for their attentiveness and kindness. The hotel is highlighted for its 24-hour room service, cozy restaurant, and breakfast buffet. While many guests commend the cleanliness and location, some negative reviews point to issues with room size, maintenance, and food quality. Overall, it is a popular choice for travelers seeking a comfortable and affordable stay in a convenient location.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 68
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 72
What guests love
- Highly praised staff service, especially Mr. Halim, who is frequently mentioned for his exceptional hospitality and responsiveness.
- Convenient location within walking distance to Mall Road and major attractions like Observatory Hill.
- Positive mentions of 24-hour room service and a cozy, well-maintained restaurant.
Worth knowing
- Some guests reported issues with room cleanliness, including bed bugs, unhygienic conditions, and small room sizes.
- Mixed feedback on food quality, with complaints about taste, variety, and hygiene in some reviews.
- Occasional complaints about poor maintenance, such as broken locks, malfunctioning hot water, and termite-infested furniture.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Kid-friendly
- Doctor on call
- Coffee maker
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (extra charge)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel close to major attractions like Mall Road and Observatory Hill?
Yes, Hotel Himalayan Retreat is conveniently located within walking distance to Mall Road and Observatory Hill, making it easy for guests to explore these popular attractions.
What do guests say about the service at the hotel?
Guests frequently praise the service at Hotel Himalayan Retreat, particularly Mr. Halim and other staff members, for their attentiveness and kindness. The service has a strong positive sentiment with 372 positive mentions in reviews.
Does the hotel offer 24-hour room service and breakfast options?
Yes, the hotel offers 24-hour room service and a breakfast buffet, which is highly appreciated by guests. However, note that breakfast is an extra charge.
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