Hotel Shangri-La Regency
Hotel Shangri-La Regency, 21, Gandhi Rd, opposite Bethany school, Limbugaon, Darjeeling, West Bengal 734101
Gumo's take
Hotel Shangri-La Regency in Darjeeling is known for its convenient location near Mall Road and scenic mountain views, particularly from attic rooms offering a view of Kanchenjunga. It is a mid-range hotel with cozy rooms, complimentary breakfast, and a reputation for polite and helpful staff. While some guests praise the service and location, others note limitations such as lack of a lift, limited dining options, and inconsistent room quality.
Get your personal match score
Run a live research on Hotel Shangri-La Regency — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 88
- Facilities
- 65
- Staff & Service
- 78
- Room Comfort & Cleanliness
- 72
What guests love
- Convenient location within walking distance to Darjeeling Mall and major attractions like Lloyd's Botanical Garden and Clock Tower.
- Complimentary breakfast with positive sentiment and some guests noting the quality and variety of food.
- Staff is generally described as polite, helpful, and responsive, with specific mentions of individuals like Anju, Anita, and Daniel.
Worth knowing
- Lack of a lift, which is a significant issue for elderly guests or those with mobility challenges.
- Limited dining options — no in-house restaurant for lunch or dinner, and some guests report slow or poor breakfast service.
- Mixed feedback on room quality, with some guests noting small, cramped rooms and issues with cleanliness or maintenance (e.g., broken geysers, clogged drains).
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Doctor on call
- Kitchen in some rooms
- Restaurant
- Table service
- Room service
- Breakfast (free)
- Front desk
- Baggage storage
- Concierge
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Not accessible
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is there a lift available at Hotel Shangri-La Regency?
No, the hotel does not have a lift, which may be a challenge for guests with mobility issues or elderly travelers.
What are the dining options at Hotel Shangri-La Regency?
The hotel does not have an in-house restaurant for lunch or dinner, and while breakfast is complimentary, some guests have reported slow or poor service. You may need to explore nearby dining options.
How is the breakfast service at the hotel?
Breakfast is complimentary and generally well-received, with positive feedback on quality and variety. However, some guests have noted slow service or inconsistencies.
People also searched for
MAYFAIR Hill Resort
Darjeeling
★ 4.5 (23,562 reviews analysed)
Mayfair Hill Resort in Darjeeling is a heritage luxury hotel known for its colonial-era charm, elegant accommodations…
Sterling Darjeeling
Darjeeling
★ 4.3 (4,608 reviews analysed)
Sterling Darjeeling is a 4-star hotel located on the highest point of Ghoom, offering breathtaking views of the…
Central Heritage Resort & Spa
Darjeeling
★ 4.0 (3,510 reviews analysed)
Central Heritage Resort & Spa in Darjeeling offers a tranquil hillside retreat with lush gardens, a family playground…
Summit Enigma Resort & Spa
Darjeeling
★ 4.8 (3,100 reviews analysed)
Summit Enigma Resort & Spa is a 4-star boutique hotel located in the serene hills of Lamahatta, near Darjeeling…
Olive by Tej Hotel and Resorts
Darjeeling
★ 4.7 (3,100 reviews analysed)
Olive By Tej Hotel And Resorts is a mid-range hotel located in the heart of Darjeeling, near The Mall and iconic…
Ramada by Wyndham Darjeeling Gandhi Road
Darjeeling
★ 4.4 (2,995 reviews analysed)
Ramada by Wyndham Darjeeling Gandhi Road is a 4-star hotel located in a prime position on Gandhi Road, near Mall Road…