Hotel Sunflower

Hotel Sunflower, Mall Rd, Manbari Basti, Darjeeling, West Bengal 734101

4.0 · 236 reviews analysed
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Gumo's take

Hotel Sunflower is a budget-friendly accommodation located on Darjeeling Mall, known for its prime location and proximity to local attractions. It is particularly favored by travelers who prioritize convenience and accessibility to the Mall Road area. While some guests praise the hotel for its cleanliness, helpful staff, and comfortable amenities like heated beds, others have raised concerns about inconsistent service, cleanliness issues, and fraudulent booking practices. The hotel is best suited for travelers who value location over luxury and are willing to overlook occasional service lapses.

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How guests rate it

Location
92
Facilities
65
Staff & Service
68
Room Comfort & Cleanliness
62

What guests love

  • Prime location on Darjeeling Mall, offering easy access to shops, restaurants, and landmarks.
  • Rooms are generally described as clean and well-maintained, with some guests highlighting the comfort of heated beds and electric blankets.
  • Friendly and helpful staff, particularly Rishi Chetri, who is frequently mentioned for his prompt service.

Worth knowing

  • Reports of inconsistent cleanliness, including stained linens, bad smells, and poorly maintained bathrooms.
  • Some guests experienced poor service, including unprofessional behavior from staff and issues with booking and refunds.
  • Rooms on the lower levels are noted for poor ventilation and lack of view, while some rooms are described as cramped or outdated.
  • Fraudulent booking practices have been reported, with guests warning against making advance payments to unverified numbers.

Amenities

  • Wi-Fi
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Pool
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Full-service laundry
  • Housekeeping (daily)
  • Turndown service
  • Transfer
  • Local shuttle
  • Microwave in some rooms
  • Coffee maker in some rooms

Common questions

Is Hotel Sunflower a good choice for someone who values location over luxury?

Yes, Hotel Sunflower is well-suited for travelers who prioritize location over luxury. It is located on Darjeeling Mall, offering easy access to shops, restaurants, and landmarks in the area.

What are the common concerns guests have about Hotel Sunflower?

Some guests have reported inconsistent cleanliness, including stained linens and bad smells, as well as poor service and unprofessional behavior from staff. There are also reports of fraudulent booking practices involving unverified numbers.

Are the rooms at Hotel Sunflower comfortable and well-maintained?

Rooms are generally described as clean and well-maintained, with some guests highlighting the comfort of heated beds and electric blankets. However, some rooms are noted as cramped or outdated, and lower-level rooms may lack good ventilation and views.

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