Hotel Tower View

Hotel Tower View, Dr Zakir Hussain Rd, near TV Tower, Tungsung Basti, Darjeeling, West Bengal 734101

3.3 · 837 reviews analysed
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Gumo's take

Hotel Tower View in Darjeeling is a budget-friendly option known for its panoramic mountain views from select rooms and proximity to the Darjeeling Mall. While it appeals to budget-conscious travelers seeking scenic vistas, the hotel suffers from recurring complaints about cleanliness, room maintenance, and poor service. Guests frequently report unclean rooms, broken facilities, and unresponsive staff, which overshadow the positive aspects like location and view. It is best suited for young, independent travelers who prioritize cost and view over comfort and service.

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How guests rate it

Location
65
Facilities
45
Staff & Service
38
Room Comfort & Cleanliness
32

What guests love

  • Panoramic mountain views from select rooms and balconies, especially of Kanchenjunga.
  • Affordable pricing for budget travelers.
  • Proximity to Darjeeling Mall and other attractions, with a 9-minute walk to the mall.

Worth knowing

  • Frequent complaints about unclean and poorly maintained rooms, including dirty beddings, broken furniture, and dampness.
  • Poor service and unresponsive staff, with guests reporting rudeness and lack of assistance.
  • Lack of proper amenities like functioning geyser, power backup, and room service.
  • Steep and difficult location, unsuitable for elderly or mobility-impaired guests.

Amenities

  • Wi-Fi (free)
  • Full-service laundry
  • Restaurant
  • Kid-friendly
  • Airport shuttle (extra charge)
  • Local shuttle

Common questions

Is the hotel suitable for elderly or mobility-impaired guests?

No, Hotel Tower View is not suitable for elderly or mobility-impaired guests due to its steep and difficult location, which poses accessibility challenges.

What are the main complaints about the hotel's cleanliness and maintenance?

Guests frequently report unclean rooms, broken furniture, dampness, and poor maintenance, with the bathroom cleanliness being particularly problematic, as reflected in the high number of negative reviews on this topic.

Is there a restaurant available at the hotel?

Yes, Hotel Tower View has a full-service restaurant, which is one of the few hotels in the area offering this amenity.

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