Hotel Tower View

Hotel Tower View, Dr Zakir Hussain Rd, near TV Tower, Tungsung Basti, Darjeeling, West Bengal 734101

★ 3.3 · 853 reviews analysed
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Gumo's take

Hotel Tower View in Darjeeling is a budget-friendly accommodation known for its scenic mountain views and proximity to local attractions like Tiger Hill and the Darjeeling Mall. It caters primarily to backpackers and budget travelers, offering basic amenities and affordable rates. While the hotel benefits from a convenient location and some positive guest experiences, recurring complaints about cleanliness, service, and room conditions suggest it may not be ideal for families or those seeking luxury.

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How guests rate it

Location
78
Facilities
58
Staff & Service
50
Room Comfort & Cleanliness
42

What guests love

  • Stunning views of Kanchenjunga and surrounding hills from select rooms
  • Convenient location near the Darjeeling Mall and major attractions
  • Affordable rates with basic amenities suitable for budget travelers

Worth knowing

  • Recurring complaints about cleanliness, including damp rooms, dirty bedding, and unhygienic bathrooms
  • Service issues such as slow responsiveness and understaffing during peak hours
  • Some rooms are described as stuffy, outdated, or poorly maintained

Amenities

  • Wi-Fi (free)
  • Full-service laundry
  • Restaurant
  • Kid-friendly
  • Airport shuttle (extra charge)
  • Local shuttle

Common questions

Is the hotel clean and well-maintained?

The hotel has recurring complaints about cleanliness, including damp rooms, dirty bedding, and unhygienic bathrooms, with 58 negative reviews about cleanliness. Some guests also reported stuffy or outdated rooms, suggesting maintenance may be an issue.

Does the hotel have a restaurant on-site?

Yes, Hotel Tower View has a full-service restaurant, which is a notable feature as it is one of the few hotels in the area with this amenity.

How is the service quality at Hotel Tower View?

Service quality has mixed feedback, with 27 positive and 56 negative reviews. Guests have reported slow responsiveness and understaffing during peak hours, and some specifically disliked the room service.

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