Hotel Viceroy Darjeeling
Hotel Viceroy Darjeeling, 17, Gandhi Rd, near Clock Tower, Limbugaon, Darjeeling, West Bengal 734101
Gumo's take
Hotel Viceroy Darjeeling is a 4-star property known for its prime location near Darjeeling Mall and scenic mountain views, particularly of Kanchenjunga. It is praised for its warm hospitality, attentive staff (especially Mr. Vivek and Mr. Arindam Sen), and quality dining experiences, including a well-regarded breakfast and dinner buffet. While some rooms may be small or have outdated bathrooms, the hotel is a popular choice for families and travelers seeking a convenient base in Darjeeling’s bustling heart.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 78
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 72
What guests love
- Highly praised staff, particularly Mr. Vivek and Mr. Arindam Sen, for their attentive and personalized service.
- Excellent dining experience with a well-regarded breakfast and dinner buffet.
- Prime location near Darjeeling Mall and other key attractions, offering easy access to shopping and sightseeing.
Worth knowing
- Some rooms reported as cramped or with outdated bathroom facilities.
- Breakfast menu criticized for limited variety and repetition.
- Issues with heating and room temperature in some rooms, especially during colder months.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Self-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Doctor on call
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Game room
- Kid-friendly
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Not accessible
- Accessible elevator
- Air conditioning
- Refrigerator in some rooms
- Microwave in some rooms
- Coffee maker
- Minibar
Common questions
Is the hotel located near any major attractions or shopping areas?
Yes, Hotel Viceroy Darjeeling is located near Darjeeling Mall and within walking distance to Lloyd's Botanical Garden, making it convenient for shopping and sightseeing.
What are the dining options available at the hotel?
The hotel offers a well-regarded breakfast and dinner buffet, with a polished restaurant that includes a popular dinner smörgåsbord. Guests have praised the quality and variety of the dining experience.
How is the service at the hotel, and are there any notable staff members?
The service at Hotel Viceroy Darjeeling is highly praised, with particular recognition for Mr. Vivek and Mr. Arindam Sen for their attentive and personalized service. The concierge service is also a highlight for many guests.
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