Muscatel Roma - 400 Mts from Mall Road
Muscatel Roma - 400 Mts from Mall Road, 28/2, Gandhi Rd, Chauk Bazaar, Darjeeling, West Bengal 734101
Gumo's take
Muscatel Roma is a budget-friendly hotel in Darjeeling known for its clean rooms, friendly staff, and proximity to Mall Road. Guests frequently praise the hospitality and helpfulness of staff like Ms. Shristi, Mr. Ayush, and Mr. Sahil. While the hotel's location offers scenic views and easy access to local attractions, the steep uphill walk from the main road is a common concern. The property is well-suited for travelers seeking affordable, comfortable stays with good service, though accessibility may be challenging for elderly or mobility-impaired guests.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 70
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Highly praised hospitality and helpful staff, with specific mentions of Ms. Shristi, Mr. Ayush, and Mr. Sahil
- Clean and well-maintained rooms with amenities like microwaves, coffee makers, and 24-hour hot water
- Convenient location within walking distance to Mall Road and major attractions like Tiger Hill and Batasia Loop
Worth knowing
- Steep and difficult access road, which is inconvenient for elderly or mobility-impaired guests
- Some complaints about inconsistent breakfast service and limited food variety
- Occasional issues with room cleanliness and maintenance, including broken furniture and water supply problems
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Microwave in some rooms
- Coffee maker
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Housekeeping (daily)
- Parking (extra charge)
- Self parking (extra charge)
- Local shuttle
- Accessible
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel accessible for elderly or mobility-impaired guests?
Accessibility may be challenging for elderly or mobility-impaired guests due to the steep and difficult access road to the hotel.
What are the key strengths of Muscatel Roma?
Muscatel Roma is known for its highly praised hospitality and helpful staff, clean and well-maintained rooms with amenities like microwaves and coffee makers, and its convenient location within a 12-minute walk to Darjeeling Mall.
Does the hotel offer breakfast, and is it included in the room rate?
Breakfast is available at the hotel, but it is an extra charge and not included in the room rate. Some guests have also noted inconsistencies in the breakfast service and limited food variety.
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