Planter's Heritage By Cilantro Collection
Planter's Heritage By Cilantro Collection, Mall Rd, Chauk Bazaar, Darjeeling, West Bengal 734101
Gumo's take
Planter's Heritage By Cilantro Collection is a 5-star heritage hotel in Darjeeling, renowned for its colonial-era charm, prime location on Mall Road, and exceptional hospitality. It offers spacious, well-maintained rooms with mountain views, a rich breakfast spread, and a blend of modern amenities with vintage decor. Ideal for travelers seeking a luxurious and culturally immersive stay, it is particularly praised for its attentive staff and proximity to local attractions. While the hotel has a few minor drawbacks, it is generally considered a top-tier choice for both leisure and family travelers.
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Research this stayHow guests rate it
- Location
- 95
- Facilities
- 75
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 88
What guests love
- Prime location on Mall Road, offering easy access to restaurants, attractions, and the hospital
- Spacious and well-furnished rooms with mountain views and vintage decor
- Highly responsive and courteous staff, with several guests praising specific staff members for their exceptional service
- Excellent breakfast with a variety of local and continental options
Worth knowing
- Inconsistent or slow Wi-Fi in some rooms, affecting guest experience
- Limited hot water capacity in bathrooms, requiring guests to store hot water in buckets
- A few reports of theft and lack of secure locker facilities in rooms
- Breakfast menu lacks variety for extended stays
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Parking
- Kitchen
- Restaurant
- Room service
- Breakfast (free)
- Spa
Common questions
Is breakfast included at Planter's Heritage By Cilantro Collection?
Yes, breakfast is included and features a rich spread of both local and continental options.
What are the key limitations of the hotel?
Some rooms have inconsistent or slow Wi-Fi, limited hot water capacity in bathrooms, and there have been reports of theft due to a lack of secure locker facilities.
What amenities does the hotel offer?
The hotel offers Wi-Fi, 24-hour front desk, laundry services, parking, a kitchen, restaurant, room service, free breakfast, and a spa.
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