Royal Dezong Hotel

27R9+Q6H Royal Dezong Hotel, Lower Toong Soong Rd, Manbari Basti, Darjeeling, West Bengal 734101

4.7 · 63 reviews analysed
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Gumo's take

Royal Dezong Hotel is a 1-star budget hotel located in Darjeeling Bazar, near the Mall Road and Darjeeling Clock Tower. It is best suited for budget-conscious travelers seeking basic accommodation with essential amenities like Wi-Fi, a restaurant, and laundry services. While the hotel offers a convenient location and some positive guest experiences, it has faced criticism for inconsistent service and cleanliness issues.

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How guests rate it

Location
75
Facilities
70
Staff & Service
60
Room Comfort & Cleanliness
65

What guests love

  • Convenient location near Darjeeling Clock Tower and within walking distance to key attractions
  • Basic amenities like Wi-Fi, restaurant, and laundry services are available
  • Some guests appreciated the view from deluxe rooms and the behavior of the cleaning staff

Worth knowing

  • Multiple complaints about poor service and unprofessional behavior from the hotel owner
  • Issues with room cleanliness, including dirty bedsheets, dampness, and presence of insects
  • Inconvenient location with a steep incline and distance from the mall area

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Airport shuttle (extra charge)
  • Local shuttle
  • Air conditioning
  • Kitchen
  • Restaurant
  • Room service
  • Breakfast (free)

Common questions

Is there free Wi-Fi available at Royal Dezong Hotel?

Yes, the hotel provides free Wi-Fi for guests.

What are the main complaints about the hotel's service and cleanliness?

Guests have reported issues with room cleanliness, such as dirty bedsheets, dampness, and insects, as well as poor service and unprofessional behavior from the hotel owner.

What amenities are available at the hotel?

The hotel offers amenities such as free Wi-Fi, 24-hour front desk, full-service laundry, airport shuttle (extra charge), local shuttle, air conditioning, kitchen, restaurant, room service, and free breakfast.

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