Summit Grace Boutique Hotel and Spa, Darjeeling

Summit Grace Boutique Hotel and Spa, Darjeeling, Dr Zakir Hussain Rd, near St.Paul School, Jalapahar, Darjeeling, West Bengal 734103

4.0 · 1,212 reviews analysed
Summit Grace Boutique Hotel and Spa, Darjeeling – photo 1
Summit Grace Boutique Hotel and Spa, Darjeeling – photo 2
Summit Grace Boutique Hotel and Spa, Darjeeling – photo 3
Summit Grace Boutique Hotel and Spa, Darjeeling – photo 4

Gumo's take

Summit Grace Boutique Hotel and Spa in Darjeeling is known for its exceptional hospitality and breathtaking mountain views, particularly of Kanchenjunga. While the hotel's location is remote and rooms are often described as small or outdated, the staff's warmth and attentiveness consistently shine through guest reviews. The hotel is ideal for travelers seeking a peaceful, scenic retreat and who prioritize personalized service over modern amenities. However, it may not suit those requiring easy access to shopping or urban conveniences.

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How guests rate it

Location
54
Facilities
68
Staff & Service
87
Room Comfort & Cleanliness
62

What guests love

  • Exceptional staff service and hospitality, with specific mentions of Mr. Abhishek, Mr. Kabindra, and Chef Rishi for their professionalism and attentiveness.
  • Breathtaking mountain views from the chalet and chapel rooms, especially of Kanchenjunga when weather permits.
  • Positive feedback on the breakfast buffet and dining experience, with a focus on vegetarian options and variety.

Worth knowing

  • Rooms are frequently described as small, cramped, and outdated, with some reporting poor maintenance and hygiene issues.
  • Location is remote and inconvenient, with limited accessibility and high taxi costs to reach the hotel from Darjeeling's main areas.
  • Mixed reviews on food quality, with some guests finding it bland or poorly prepared, particularly non-vegetarian dishes.
  • Lack of modern amenities like elevators, poor Wi-Fi, and insufficient heating in some rooms.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Restaurant
  • Table service
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Full-service laundry
  • Housekeeping (daily)
  • Transfer
  • Local shuttle
  • Not accessible
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is the hotel located in a convenient area of Darjeeling?

No, the hotel is located in a remote and inconvenient area. It has limited accessibility and high taxi costs to reach from Darjeeling's main areas.

What are the key strengths of the hotel's service?

The hotel is known for exceptional staff service and hospitality. Guests specifically praise Mr. Abhishek, Mr. Kabindra, and Chef Rishi for their professionalism and attentiveness.

How is the breakfast experience at the hotel?

The breakfast buffet receives positive feedback, with a focus on vegetarian options and variety. However, some guests found non-vegetarian dishes to be bland or poorly prepared.

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