Summit Hermon Hotel & Spa, Darjeeling
Summit Hermon Hotel & Spa, Darjeeling, Everest Hotel, A.J.C Bose Road, above Villa, Limbugaon, Darjeeling, West Bengal 734101
Gumo's take
Summit Hermon Hotel & Spa in Darjeeling is known for its serene ambiance, mountain views, and warm hospitality. Guests frequently praise the staff's attentiveness, the quality of food, and the hotel's scenic location with views of Kanchenjunga. It is particularly favored by families and solo travelers seeking a peaceful retreat. While the hotel is slightly uphill from Mall Road, many appreciate the tranquility and the proximity to key attractions like the Peace Pagoda. The spa and breakfast buffet are standout features, and the hotel's commitment to cleanliness and personalized service is evident in numerous positive reviews.
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Research this stayHow guests rate it
- Location
- 68
- Facilities
- 72
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 78
What guests love
- Highly praised staff service, with many guests mentioning specific staff members like Karan, Rojay, and Anuka for their kindness and professionalism.
- Excellent food quality and variety, particularly the breakfast buffet and restaurant offerings.
- Stunning mountain and valley views from select rooms, especially of Kanchenjunga.
Worth knowing
- Some rooms reported issues with cleanliness and maintenance, including broken fixtures, lack of exhaust fans, and poor ventilation.
- Location is uphill from Mall Road, which can be inconvenient for guests, especially seniors.
- Mixed feedback on room size and condition, with some guests finding rooms smaller or less well-maintained than expected.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Spa
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Full-service laundry
- Housekeeping (daily)
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Coffee maker
Common questions
Is the hotel's location convenient for exploring Darjeeling?
The hotel is slightly uphill from Mall Road, which may be inconvenient for some guests, especially seniors. However, it is a 4-minute drive to the Peace Pagoda and is praised for its serene, scenic location with views of Kanchenjunga.
What are the standout features of the hotel's food and dining options?
Guests frequently praise the hotel's restaurant and breakfast buffet for their quality and variety. The dining experience is highlighted in reviews, with positive sentiment indicating a strong focus on food quality and service.
How is the hotel's service and staff experience?
The hotel's service is highly praised, with many guests specifically mentioning staff members like Karan, Rojay, and Anuka for their kindness and professionalism. The sentiment data shows a strong positive trend in service quality with 305 positive mentions.
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