Summit Mall Stone
Summit Mall Stone, Robertson Rd, Chauk Bazaar, Darjeeling, West Bengal 734101
Gumo's take
Summit Mall Stone in Darjeeling is known for its excellent location just behind Mall Road and its consistently praised service, particularly from staff members like Sital, Karan, and Jeet. Guests frequently highlight the cleanliness of rooms and bathrooms, the helpfulness of housekeeping and restaurant staff, and the hotel’s proximity to major attractions like Glenary’s and Keventers. While the property has some limitations, such as small bathrooms and rooms, the overall experience is highly positive, with many guests returning or recommending the hotel for its hospitality and convenient location.
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Research this stayHow guests rate it
- Location
- 94
- Facilities
- 76
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 82
What guests love
- Outstanding service from staff, including Sital, Karan, and Jeet, who are frequently mentioned for their helpfulness and professionalism.
- Excellent location within walking distance to Mall Road and major attractions like Glenary’s and Keventers.
- Clean and well-maintained rooms and bathrooms, with many guests noting the hygiene and comfort.
Worth knowing
- Some guests reported small and cramped bathrooms with slippery tiles, lacking basic amenities like bathroom mats.
- Rooms are described as compact or congested, with limited ventilation and no ceiling fans in some cases.
Amenities
- Wi-Fi (extra charge)
- Front desk (24 hour)
- Full-service laundry
- Parking
- Airport shuttle (extra charge)
- Local shuttle
- Kitchen
- Restaurant
- Room service
- Breakfast (extra charge)
Common questions
What are the key strengths of Summit Mall Stone in Darjeeling?
The key strengths include outstanding service from staff like Sital, Karan, and Jeet, excellent location near Mall Road and major attractions like Glenary’s and Keventers, and clean, well-maintained rooms and bathrooms.
What are the main limitations of the hotel's rooms and bathrooms?
Rooms are described as compact or congested with limited ventilation, and some lack ceiling fans. Bathrooms are small, with slippery tiles and a lack of basic amenities like bathroom mats.
What amenities are available at Summit Mall Stone?
The hotel offers Wi-Fi (extra charge), 24-hour front desk, laundry service, parking, airport and local shuttle (extra charge), a kitchen, restaurant, room service, and breakfast (extra charge).
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